About the Role:
- Be the first contact for patients, offering human-centered care.
- Coordinate equipment delivery and insurance navigation.
- Ensure patients feel supported throughout their recovery.
Why This Role Is Different:
- Take ownership of the full patient experience.
- Help coordinate timely equipment delivery.
- Ensure each patient feels supported.
What You’ll Do:
- Answer inbound calls and resolve queries.
- Maximize health plans and expedite access to equipment.
- Follow up with patients to confirm satisfaction and meet needs.
Accendra Health
Accendra Health simplifies healthcare by delivering care beyond traditional settings. They provide essential products and services, promoting health outside hospitals with brands like Apria and Byram Healthcare, aiming for personalized, long-term patient care.