Duties:
- Answer calls through call queues.
- Complete documentation in EMR and marketing systems.
- Maintain performance related to KPIs.
Requirements:
- High School Diploma.
- 1+ Year Customer Service Experience Preferred.
- Strong communication skills.
Environment:
- This position is remote.
- The noise level at corporate facilities and offices is usually moderately quiet & indoors.
- Incumbent may be exposed to traumatic situations.
Pyramid Healthcare
Pyramid Healthcare provides addiction treatment, mental health recovery, and eating disorder treatment. They focus on client-centered care and offer supportive environments that help patients overcome life’s challenges.