Position Summary:
- Responsible for providing effective customer service.
- Resolve customer complaints/concerns.
- Requires excellent telephone communication skills.
Essential Job Functions:
- Answer phones to respond to inquiries.
- Manage inbound and outbound calls.
- Contact patients about their balances.
Knowledge, Skills and Abilities:
- Demonstrates sound judgment and patience.
- Maintains a professional demeanor at all times.
- Strong interpersonal, verbal, and written communication skills.
Bozeman Health
Bozeman Health is committed to caring for the communities of Southwest Montana by being their partner in health and wellness, compassionately delivering the best care. Their culture of excellence guides each employee to be a high performer, engage in transparent and timely communication.