Patient Coordinator

Position Overview:

• The Patient Coordinator serves as a liaison between contracts, patients, patient families, HHAs, and anyone interacting with the clients’ care team.
• The coordinator ensures effective communication, identifies areas of concern during attendance verifications, introduction calls, and other interactions, and supports the delivery of high-quality care.

Key Responsibilities:

• Complete all required tasks according to agency guidelines and policies.
• Schedule work assignments based on Home Care Worker training and experience.
• Minimize the volume of open cases to ensure timely resolution.

Requirements for Success:

• Excellent customer service and active listening skills.
• Ability to multitask effectively.
• Strong written and verbal communication skills.