Handle inbound and outbound customer communications via phone, chat, social media, and email to resolve issues and maintain relationships.
Schedule delivery orders, process account updates, and perform soft collections for customers on credit hold or past due.
Support new account setup and ensure accurate account maintenance while meeting performance standards.
Ferrellgas provides propane and related services to residential, commercial, and agricultural customers across the United States. Recently recognized as one of America's Most Trustworthy Companies for 2025, the company emphasizes community involvement and supportive team culture.
Handle inbound post-sales calls and chats, providing single-call resolution and managing escalations.
Maintain customer records in Salesforce.com and report inefficiencies via ServiceNow.
Collaborate with a team of 5-10 representatives to meet call quality, adherence, and performance metrics.
Ferguson is a leading distributor of quality supplies for infrastructure, plumbing, HVAC, and more, serving commercial and residential industries. With approximately 36,000 associates across 1,700 locations, the company fosters a culture of pride, growth, and meaningful work.
Deals directly with internal and external customers via telephone and electronic channels to obtain missing information for test sample processing.
Supports the Sales team with account setup, kit orders, and order tracking, while responding promptly to inquiries and complaints.
Documents all customer interactions, escalates unresolvable issues, and maintains knowledge of genetic tests and HIPAA compliance.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. The company employs a team of highly dedicated professionals from world-class institutions, fostering a collaborative and growth-oriented culture.
Take inbound calls to provide customer service and technical support.
Learn computer systems to process transactions and maintain customer data.
Educate customers on products via phone, email, and chat.
SanMar is a company that provides world-class customer service for internal and external customers. It offers a comprehensive benefits package including medical, dental, vision, 401k match, and paid leave for a large team.
Provide top-notch customer service via phone, email, and chat to Lively account holders.
Solve complex tasks related to all Lively products with accuracy and empathy.
Generate bug reports and handle data reconciliation through Jira.
Lively offers modern HSA and benefit solutions using user-centric design and technology. It is a remote-first company headquartered in San Francisco with employees across the US.
Respond quickly and professionally to customer inquiries.
Act as the voice of the customer internally to drive continuous improvement
Process orders for the designated LGC entity, ensuring completeness of specifications, prices, locations, and other relevant information for both product and custom orders
LGC Clinical Diagnostics develops and manufactures diagnostic quality solutions and component materials for the extended life sciences industry. They partner with IVD assay developers, pharmaceutical, CRO and academic institutions. Each day, their world-class staff, scientific expertise, operational efficiency, and superior quality systems are ready to support the range of advanced technologies that collectively improve patient outcomes. LGC operates FDA-registered and ISO 13485-accredited facilities and ISO 9001-accredited facility.
Handle various types of customer inquiries via inbound calls in a high-energy environment.
Leverage active listening and probing questions to resolve issues and meet goals.
Thrive in a fast-paced, ever-changing environment with strong multitasking skills.
Sutherland is a global business process outsourcing company that provides customer service and support solutions. With thousands of employees worldwide, they foster a culture of advancement and support.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Manage case work, document interactions, and ensure accurate data entry.
Collaborate with teams to escalate complex issues and maintain service quality.
Five Star Solutions provides customer support services for members and clients. They are committed to a diverse workforce and are an equal opportunity employer with a focus on professional service.
Answer inbound calls and schedule service appointments
Respond to customer requests (email, webchat, text) to resolve issues
Maintain and update customer database with complete and accurate information
T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.
Process telephone orders and provide product quotes, delivery specifications, and payment terms.
Prospect for new accounts and manage customer relationships within a specified territory.
Utilize company digital tools to sell, market, and demonstrate products while resolving customer issues.
Rexel USA is a leading distributor of electrical products, data communication, wireless communication and related supplies in the United States. With over 460 warehouse storefront locations and eight regions, they offer a large distribution network and promote from within to foster career growth.
Respond promptly to internal and external customer inquiries.
Serve as lead contact for accounts and Sales and document all interactions, communications, actions taken, and follow ups.
Communicate delays and cancellations to customers and help facilitate redraw of samples as needed.
Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women's health, and organ health. The team consists of highly dedicated professionals from world-class institutions who care deeply for their work and each other.
Serve as a primary point of contact for clients, managing inbound and outbound communications to resolve inquiries.
Connect with customers via phone, email, chat, or social media to de-escalate issues and track call data.
Upsell when required and escalate interactions as necessary.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through technology and sustainability. With a workforce of 500,000 across 300 languages, they foster a culture of inclusion and diversity.
Provide outstanding customer service to families over the phone, educating them about evaluation, treatment, and insurance processes.
Accurately enter patient registration information and schedule appointments, identifying potential conflicts.
Coordinate information between referring physicians, insurance companies, and treatment clinics, handling 40-70 calls daily.
Cranial Technologies is the only company globally dedicated to researching and treating plagiocephaly (flat head syndrome) and providing non-invasive ear shape correction. With over 300,000 babies successfully treated, they are a leader in pediatric cranial shaping and foster a compassionate, family-oriented culture.
Handle a high volume of inbound calls while maintaining strong service levels.
Answer questions about coverage, contracts, and claims from customers, dealers, and repair facilities.
Resolve customer issues or route inquiries to the appropriate department when needed.
APCO Holdings partners with dealerships across North America to deliver innovative vehicle protection products and services. The company is a medium-sized organization with a collaborative and supportive team environment, driven by values of Commitment, Accountability, Results-Driven, and Excellence.
Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.
Assists the Solar Project Manager in overseeing project processes and ensuring timely, high-quality results.
Provides excellent customer service by validating expectations and handling inquiries.
Manages multiple projects, liaises between field technicians, management, and customers, and drives sales through effective execution.
Everlight Solar is a leader in solar energy in the Midwest, providing solar solutions. They are a rapidly growing company with a fast-paced, dynamic culture that values teamwork and innovation.
Respond promptly to customer inquiries via phone, email, and chat, ensuring positive experiences.
Resolve complaints by identifying root causes and offering appropriate solutions.
Document interactions in CRM and collaborate with internal teams to escalate issues.
The company provides customer service solutions and seeks a customer support representative to join their team. They are an equal opportunity employer committed to fostering an inclusive workplace where all individuals are valued and respected.
Provide customer service and emergency services support for a public utility client.
Manage incoming calls and inquiries with strong communication and multi-tasking skills.
Work 24/7 shifts including weekends, with on-site training followed by remote work.
Sutherland is a digital transformation company that helps clients in industries like banking, healthcare, and retail achieve greater agility and transform customer experiences. The company has been operating for over 35 years and is Great Place to Work certified, promoting a culture of advancement and employee support.
Respond to customer inquiries and requests through various communication channels.
Identify customer needs, guide conversation, and investigate issues to resolution.
Conduct initial troubleshooting and technical assistance to customers.
Knipper Health is dedicated to providing solutions in pharmaceutical access, commercialization, and patient support. They are an equal opportunity employer that values passion, action, and focus.
Lead and support a remote team of customer service and order management associates.
Oversee daily order management operations, including EDI and customer purchase order processing.
Partner proactively with Sales, Pricing, Inventory, Transportation, Distribution, and other cross-functional teams.
Fortune Brands Innovations, Inc. is an industry-leading home, security and digital products company focused on exciting opportunities within the home, security and commercial building markets. They've transformed their workplace into an environment where smart, ambitious people have the support to reach their fullest potential.