Respond quickly and professionally to customer inquiries.
Act as the voice of the customer internally to drive continuous improvement
Process orders for the designated LGC entity, ensuring completeness of specifications, prices, locations, and other relevant information for both product and custom orders
Communicating effectively with all PassTime’s customers and end users in a professional and courteous manner.
Capacity to meet and/or exceed all PassTime service metrics, and quality levels.
Understand all processes and procedures related to PassTime products/services such as security, airtime renewal, and placing product orders.
PassTime is a leading provider of award-winning GPS Solutions, serving the automotive industry for over 25 years. With over 10,000 businesses worldwide, they prioritize expertise and understanding of customer needs, offering advanced technology and holding numerous technology patents.
Processes orders via phone, fax, or e-mail, providing pricing and availability.
Researches and resolves customer inquiries, expediting order deliveries.
Fosters open communication and champions change to improve service levels.
Legrand is the global specialist in electrical and digital building infrastructures. They offer solutions for residential, commercial, and data center markets and are a global, publicly traded company.
Make outgoing calls for messages received regarding new claims
Enter new claim information into the client website
ClaimsPro LP is an international programs group that handles a variety of claims including auto physical damage and property damage. They are Canada's largest privately owned provider of insurance services empowering employees with the tools and technology to provide clients with the highest quality of service.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Respond to customer inquiries and requests through various communication channels.
Identify customer needs, guide conversation, and investigate issues to resolution.
Conduct initial troubleshooting and technical assistance to customers.
Knipper Health is dedicated to providing solutions in pharmaceutical access, commercialization, and patient support. They are an equal opportunity employer that values passion, action, and focus.
Communicate with internal and external customers, providing timely, accurate responses.
Seek positive solutions to customer questions and concerns using system resources.
Manage orderbook responsibilities for the largest National customers.
Brooks is driven to create gear and experiences that take people to the place that makes them feel more alive. They have a company culture that sparks excitement, fuels collaboration, inspires creativity, and ignites innovation.
Answer telephone calls from customers inquiring about goods and services.
Assist clients with inquiries on debit card incentives, orders, and balances.
Provide high-quality service with a helpful, professional attitude.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. We are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Assist in resolving customer complaints and disputes while maintaining detailed records.
Monitor sales performance, track trends, and communicate insights to the management team.
Provide information and support to the sales team and respond to customer and prospect queries.
DLM Remote Support Services provides sales support and customer relationship management solutions. The company emphasizes team collaboration and goal-oriented performance in a professional environment.
Deliver responsive, solution-oriented customer support across phone, email, website, and marketplace channels.
Process and manage customer orders and post-order support with accuracy, urgency, and attention to detail.
Partner cross-functionally to resolve customer and operational issues while maintaining clear communication and follow-through.
Clickstop operates in the e-commerce sector, managing multiple brands. The company fosters a culture of entrepreneurship, ownership, and recognition, emphasizing personal and professional growth within a dynamic team environment.
Respond to inbound commercial inquiries from patients, healthcare providers, and vendors via call, chat, and email with professionalism and empathy.
Identify, document, and report potential adverse events and product quality complaints while triaging medical information to the appropriate department.
Provide customer and logistical support to wholesalers and distributors, including order status updates and navigation of commercial tools and sites.
Alphanumeric works with major global clients, such as in the pharmaceutical industry, to provide specialized support services. It is a professional services company that values training and development, offering a fully remote work culture with a focus on high-quality customer engagement.
Process orders by managing and working through the assigned case queue.
Provision new and existing customer accounts across multiple platforms for various products.
Resolve issues related to purchases or provisioning in coordination with the appropriate internal teams.
Turnitin is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.
Proactively resolve production concerns and assist the management team with balancing and assigning work daily.
Use reporting resources to deliver the most up-to-date data for the CV management team.
Maintain job aids and training documents; serve as an SME for process workflows on key clients.
Cotiviti provides healthcare solutions and analytics to its clients. They focus on improving healthcare outcomes and reducing costs through data-driven insights. The company is an equal opportunity employer that values its employees and offers a comprehensive benefits package.
Respond to customer inquiries via phone and internal systems in a professional and timely manner.
Document all customer interactions accurately within tracking systems.
Research and resolve inquiries related to accounts, services, eligibility, claims, billing, and general support.
They are seeking experienced Customer Service Representatives to provide high-quality support in a fast-paced contact center environment. This is a remote/work-at-home opportunity supporting customers across the New York market.
Resolve customer inquiries efficiently using multiple systems by clarifying concerns, determining root causes, and explaining optimal solutions.
Address customer complaints effectively by offering suitable solutions and alternatives to ensure swift resolution and satisfaction.
Assist customers with order status and shipping information promptly while accurately documenting requests and updating customer records.
Golden Pet Brands is a pet nutrition company focused on creating a world where pets live longer, healthier lives from their first meal. The company emphasizes employee well-being with comprehensive benefits and has donated over $9 million to charitable causes.
Collaborate with Sales to resolve billing discrepancies and ensure accurate account reconciliation.
Maintain the integrity and accuracy of customer master data within ERP and CRM systems.
Conduct approximately 25–30 outbound collection calls daily to follow up on outstanding balances.
Netrix Global provides the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. They work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries.
Answer inbound calls and schedule service appointments
Respond to customer requests (email, webchat, text) to resolve issues
Maintain and update customer database with complete and accurate information
T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.
Effectively handle all inbound support calls for affiliated Ophthalmology offices.
Answer new and existing patient inquiries and schedule/reschedule appointments.
Complete daily administrative tasks for the Call Center support team.
Vision Innovation Partners exists to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on their Shared Values – PATIENTS.
Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Understand the components, guidelines, and calculations of the PASE program to analyze and process Dealer RIM Purchase Loyalty adjustments, approving or denying them based on investigation.
Access pertinent GM information via computer or personnel to document client situations, performing cursory investigations to identify and resolve questions while directing more complex inquiries to proper areas and following up.
Recognize and record suspicious PASE activity, working with the RIM Help Desk on compliance, and demonstrating empathy, professionalism, and strong communication when interfacing with dealers.
MSX International is a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally, specializing in transforming businesses and managing operations in Sales Performance, Repair Optimization, Parts Sales, and Consumer Engagement. With over 30 years of experience and global teams, they design and deliver tailored, sustainable, and innovative solutions and services to help clients optimize operations and captivate customers.