Responsibilities:
- Process orders by managing and working through the assigned case queue.
- Provision new and existing customer accounts across multiple platforms for various products.
- Process requests accurately and in a timely manner.
Qualifications:
- Detail-oriented with strong critical thinking and problem-solving skills.
- Able to apply critical thinking to prioritize effectively and manage multiple tasks in a fast-paced environment.
- Demonstrates independent problem-solving and sound decision-making under pressure.
Benefits:
- Enjoy a remote-first culture that empowers you to work with purpose and accountability.
- Extrinsic rewards include generous time off and health and wellness programs.
- Total Rewards go far beyond pay, and prioritize your overall well-being.
Turnitin
Turnitin is a recognized innovator in global education. For over 25 years, Turnitin has partnered with educators and institutions to develop learning integrity solutions that recognize the enduring value of critical thinking in a rapidly changing world. Turnitin is a global organization with team members in over 35 countries including the United States, Mexico, United Kingdom, Australia, Japan, India, and the Philippines.