Customer Success Representative

Role Overview:

• Respond quickly and professionally to customer inquiries, including pricing, availability, order status and shipping details.
• Process orders for the designated LGC entity.
• Assess individual customer requirements and direct activities to the appropriate departments.

Qualifications:

• High school diploma or equivalent experience (GED)
• Strong computer skills required, including working knowledge of Microsoft Office suite of products, particularly Word, Excel, and PowerPoint.
• Demonstrated effective time management skills.

Values:

• The company values Passion, Curiosity, Integrity, Brilliance, and Respect.
• LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief.
• Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.