Answer telephone calls from customers inquiring about goods and services from clients of Five Star.
Provide high-quality service with a helpful, professional attitude, assisting clients with inquiries on debit card incentives, orders, and balances.
Be available at your desk, maintaining punctuality and attendance at all scheduled times, and remain positive and professional in all customer interactions.
Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. Five Star is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Address customer questions and concerns on all products and services via phone, email, and chat.
Manage inbound calls, identify customer needs, and provide solutions, while maintaining call control without a script.
Participate in efforts to support customer satisfaction, maintain quality, and adapt to different personality types.
Five Star Solutions is committed to cultivating a professional and diverse workforce by hiring the best people. The company values diversity and is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.
Respond to customer inquiries via phone and internal systems in a professional and timely manner.
Document all customer interactions accurately within tracking systems.
Research and resolve inquiries related to accounts, services, eligibility, claims, billing, and general support.
They are seeking experienced Customer Service Representatives to provide high-quality support in a fast-paced contact center environment. This is a remote/work-at-home opportunity supporting customers across the New York market.
Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
Handle and carefully respond to all customer inquiries and provide excellent customer service through active listening.
Work with confidential customer information and treat it sensitively and aim to resolve issues on the first call.
TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 inspired employees, their global scale and local presence allows them to be a force of good in supporting communities, clients, and the environment.
Answer inbound calls and schedule service appointments
Respond to customer requests (email, webchat, text) to resolve issues
Maintain and update customer database with complete and accurate information
T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.
Resolve customer concerns effectively and efficiently
Build sustainable relationships and trust with customer accounts through open and interactive communication
Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams & place their operations on autopilot.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Answer incoming calls and initiate outbound calls.
Create interest in reverse mortgage program and qualify customer.
Transfer interested and qualified customer to sales team and create appointments.
Longbridge helps seniors unlock the power of their home equity, aiming to help older homeowners make the most of their assets so they can live the retirement they imagined. They have been named a Great Place to Work® three years in a row, providing careers that grow with their team members.
Connect with customers via phone/email/chat/and or social media to resolve their questions or concerns.
Calmly attempt to resolve and de-escalate any issues.
Escalate interactions when necessary and appropriate.
TP is a global, digital business services company that delivers advanced, digitally powered business services. They have more than 500,000 employees and aim to support their communities, clients, and the environment.
Answer inbound patient calls promptly and professionally, scheduling and confirming appointments.
Accurately collect patient demographic and insurance information, verifying eligibility using EMR systems.
Collaborate with teams to support patient care, process pre-authorizations, and maintain patient records adhering to HIPAA standards.
Apex Skin provides high-quality dermatology and dermatologic surgery care to patients across Northeast Ohio, emphasizing patient experiences and same-day appointments. Their team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive in their rapidly growing physician-led practice.
Effectively handle all inbound support calls for affiliated Ophthalmology offices.
Answer new and existing patient inquiries and schedule/reschedule appointments.
Complete daily administrative tasks for the Call Center support team.
Vision Innovation Partners exists to protect and restore vision, focusing on great patient outcomes and experiences. They offer opportunities for growth and development, fostering a culture centered on their Shared Values – PATIENTS.
Deliver exceptional customer service through phone, live online chat, and email.
Assist customers with software support regarding accounting, payroll, and tax-related inquiries.
Act as a liaison between customers and internal teams to provide valuable insights for product development.
Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for American businesses. With over 175 team members across the U.S. and a collaborative office hub in Canton, Ohio, we foster connection, clarity, growth, and high trust.
Build caring connections with every member by always leading with empathy, patience, and respect, ensuring members feel heard, supported, and valued.
Own each member interaction end-to-end, taking accountability to resolve inquiries during the initial contact and ensuring clear follow-through when additional steps are required.
Accurately respond to member inquiries regarding benefits, eligibility, services, policies, and procedures in a clear, confident, and member-friendly manner.
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and the chronically ill. It is a fast-growing company with a team passionate about transforming lives through high-quality, low-cost care.
Make outgoing calls for messages received regarding new claims
Enter new claim information into the client website
ClaimsPro LP is an international programs group that handles a variety of claims including auto physical damage and property damage. They are Canada's largest privately owned provider of insurance services empowering employees with the tools and technology to provide clients with the highest quality of service.
Engaging with customers, documenting and providing advice on customer needs using our established workflow.
Coordinate and dispatch work orders to stores as needed.
Advising on services that align with customer needs and preferences.
Smartway Energy Ltd is seeking customer service representatives who prioritize guest satisfaction above all else and are committed to delivering exceptional service. They foster a supportive team environment that encourages collaboration and open communication.
Utilize a ticketing-based platform to efficiently manage and track customer inquiries.
Review search packages & reports to provide accurate assistance to our customers.
Respond to incoming calls and deliver timely and professional support.
TitleWave Real Estate Solutions is a division of Fidelity National Financial (FNF) that serves as a key liaison between the Company and its customers. The company offers a positive customer experience.
Assist clients with booking, updating, and managing hotel reservations.
Provide details on amenities, pricing, and availability.
Manage reservation changes and maintain accurate records.
Deidre is a company that provides remote customer service solutions, specializing in hotel reservations. They are known for a supportive team culture and flexible work arrangements.
Provides timely and accurate information and service to policyholders and agents.
Independently solves problems relating to policies and escalates others as needed.
Identifies, analyzes, and owns customer policy needs to ensure high customer satisfaction.
Liberty Mutual strives to create a workplace where everyone feels valued and supported. They foster an inclusive environment with comprehensive benefits, workplace flexibility, and professional development opportunities while valuing hard work and integrity.
Partner with customers by listening to their needs and providing expert solutions to resolve service inquiries.
Maintain excellent product knowledge and handle at least 55 inbound and outbound calls daily to determine the best solutions for home projects.
Build customer rapport, troubleshoot issues, and proactively follow up via SMS or email while meeting high-performance metrics.
Thumbtack helps millions of people confidently care for their homes through an app providing AI tools and a hiring experience for home projects. The company has a growing community of 300,000 local service businesses and embraces diversity as an equal opportunity workplace.