Responsibilities:
- Engaging with customers, documenting and providing advice on customer needs using our established workflow.
- Coordinate and dispatch work orders to stores as needed.
- Advising on services that align with customer needs and preferences.
Qualifications:
- Strong communication skills with the ability to engage confidently and persuasively with customers.
- Demonstrated ability to work independently in a fast-paced environment while delivering exceptional customer service.
- Proficiency in CRM software and basic computer skills.
Work Environment and Company Culture Highlights:
- A fully remote opportunity that allows you to work from the comfort of your own home.
- A supportive team environment that encourages collaboration and open communication.
- A commitment to work-life balance and flexibility.
Smartway Energy Ltd
Smartway Energy Ltd is seeking customer service representatives who prioritize guest satisfaction above all else and are committed to delivering exceptional service. They foster a supportive team environment that encourages collaboration and open communication.