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20 jobs similar to Customer Service Representative (Remote US)

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US

  • Field customer inquiries by finding innovative ways to respond to varying questions, issues, and concerns.
  • Handle and carefully respond to all customer inquiries and provide excellent customer service through active listening.
  • Work with confidential customer information and treat it sensitively and aim to resolve issues on the first call.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With more than 500,000 inspired employees, their global scale and local presence allows them to be a force of good in supporting communities, clients, and the environment.

US

  • Respond to client inquiries related to travel services, scheduling, and reservations.
  • Assist with coordinating travel details based on client needs and preferences, providing clear updates and follow-ups.
  • Maintain accurate records of client interactions and support the booking process to ensure a smooth, positive experience.

Aisles & Abroad operates as a travel services company. It has a supportive and collaborative team culture, providing ongoing support and structured onboarding in a flexible remote work environment.

US

  • Build caring connections with every member by always leading with empathy, patience, and respect, ensuring members feel heard, supported, and valued.
  • Own each member interaction end-to-end, taking accountability to resolve inquiries during the initial contact and ensuring clear follow-through when additional steps are required.
  • Accurately respond to member inquiries regarding benefits, eligibility, services, policies, and procedures in a clear, confident, and member-friendly manner.

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and the chronically ill. It is a fast-growing company with a team passionate about transforming lives through high-quality, low-cost care.

Canada

  • Connect with potential clients and explain product suite.
  • Manage the sales process, make outbound calls, and respond to inquiries.
  • Maintain and update client records to ensure regulatory compliance.

This company helps connect families and build careers. They are hiring individuals who are passionate about making a difference while building a rewarding remote career.

US

  • Address customer questions and concerns on all products and services via phone, email, and chat.
  • Manage inbound calls, identify customer needs, and provide solutions, while maintaining call control without a script.
  • Participate in efforts to support customer satisfaction, maintain quality, and adapt to different personality types.

Five Star Solutions is committed to cultivating a professional and diverse workforce by hiring the best people. The company values diversity and is an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

$45,000–$75,000/yr
US

  • Assist clients with researching and booking hotel accommodations, providing accurate information on pricing, amenities, and availability.
  • Communicate professionally via phone, email, and digital platforms while maintaining organized client and booking records.
  • Participate in virtual training and team collaboration, working independently in a remote environment with strong customer service skills.

Sara specializes in travel booking services and vacation planning. The company emphasizes flexibility, remote collaboration, and offers industry perks, with a professional yet supportive team culture.

US

  • Build and maintain strong client relationships.
  • Conduct consultative conversations to understand client needs.
  • Simplify complex information into accessible guidance.

Jobgether is a company that connects job seekers with employers through an AI-powered matching process. They focus on fairness, objectivity, and speed in the hiring process.

US

  • Respond to inbound inquiries and schedule travel planning appointments.
  • Follow up with prospective clients via phone, email, or online platforms.
  • Assist in coordinating consultations between clients and travel specialists.

They are a trusted travel services company dedicated to providing personalized planning for vacations, cruises, and getaways. They pride themselves on offering excellent client support and customized travel solutions while building a strong community of hospitality professionals.

US

  • Assist clients with booking, updating, and managing hotel reservations.
  • Provide details on amenities, pricing, and availability.
  • Manage reservation changes and maintain accurate records.

Deidre is a company that provides remote customer service solutions, specializing in hotel reservations. They are known for a supportive team culture and flexible work arrangements.

$17–$19/hr
US

  • Answer inbound patient calls promptly and professionally, scheduling and confirming appointments.
  • Accurately collect patient demographic and insurance information, verifying eligibility using EMR systems.
  • Collaborate with teams to support patient care, process pre-authorizations, and maintain patient records adhering to HIPAA standards.

Apex Skin provides high-quality dermatology and dermatologic surgery care to patients across Northeast Ohio, emphasizing patient experiences and same-day appointments. Their team is dedicated to creating a supportive, patient-focused environment where excellence, empathy, and teamwork thrive in their rapidly growing physician-led practice.

Mexico LATAM

  • Manage inbound and outbound calls
  • Resolve customer concerns effectively and efficiently
  • Build sustainable relationships and trust with customer accounts through open and interactive communication

Wing is redefining the future of work for companies worldwide. They aim to be a one-stop shop for companies looking to build world-class teams & place their operations on autopilot.

US Unlimited PTO

  • Provides product and technical support to customers via telephone or email.
  • Resolves complex customer questions and issues via escalated tickets.
  • Partners with Development to research and perform root cause analysis on potential product bugs/defects.

Follett Software partners with educators to advance a bold vision for education, boosting district performance and student success. The company empowers educators with technology that streamlines processes and manages information and resources to improve their schools and increase student success.

US

  • Answer inbound calls and schedule service appointments
  • Respond to customer requests (email, webchat, text) to resolve issues
  • Maintain and update customer database with complete and accurate information

T3 Services Group is transforming the trades one customer at a time with their top notch residential HVAC, Plumbing, & Electrical services. They operate under a philosophy of running their business in new and unconventional ways that elevate the experience customers have when they enter their home.

$40,000–$65,000/yr
US

  • Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities.
  • Deliver professional customer service through phone, email, and online platforms.
  • Research, prepare, and present travel options that align with client preferences.

Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. They are committed to exceptional client care, professional training, and creating memorable travel experiences in a supportive environment.

Global

  • Manage inbound client communications and ensure a consistent, high-quality customer experience.
  • Conduct consultative conversations to understand client needs, goals, and concerns.
  • Collaborate with internal teams to improve onboarding, retention, and overall customer success processes.

Jobgether uses an AI-powered matching process to ensure applications are reviewed quickly, objectively, and fairly. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.

$45,000–$65,000/yr
US

  • Respond to client inquiries related to travel services, scheduling, and reservations.
  • Assist with coordinating travel details based on client needs and preferences.
  • Maintain accurate records of client interactions and requests.

Deidre provides travel-related coordination and client support. The company is focused on providing timely assistance and ensuring all details are handled accurately for a smooth and positive client experience.

$68,000–$95,000/yr
US

  • Meet with clients virtually through Zoom.
  • Review requested benefit information and explain coverage options.
  • Assist clients with enrollment when appropriate and maintain professional communication.

We are expanding our remote team and looking for motivated individuals who enjoy helping people, communicating professionally, and working in a structured virtual environment. We offer advancement opportunities, virtual training, and mentorship.

$14–$14/hr
US

  • Answer telephone calls from customers inquiring about goods and services.
  • Assist clients with inquiries on debit card incentives, orders, and balances.
  • Provide high-quality service with a helpful, professional attitude.

Five Star Solutions values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available and providing the best service possible to our customers. We are an EOE/Veterans/Disabled/LGBT employer and participates in the E-verify program.

$44,000–$44,000/yr
US 12w maternity 2w paternity

  • Serve as a primary support liaison between home office teams and field sales representatives, ensuring clear and timely communication.
  • Coach and train Area Directors on company processes, systems, and best practices through phone and virtual sessions.
  • Respond to a high volume of inquiries, concerns, and operational questions from both internal teams and clients via phone and email.

Jobgether uses an AI-powered matching process. The system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company.