Assist residents, vendors, and property teams via phone, email, and online channels, providing timely and professional solutions.
Coordinate and track service requests from start to finish, scheduling appointments and ensuring timely follow-up with internal departments and suppliers.
Maintain accurate records, perform data entry, and support administrative tasks while complying with company policies and data privacy standards.
Thrive Communities LLC aims to be the most trusted property management partner by delivering exceptional results and enhancing quality of life for residents. The company values responsibility and cooperation, building communities where residents feel at home and coworkers are inspired to develop their skills, with a growing team.
Set up and validate projects across multiple systems with accuracy and completeness.
Maintain project details, statuses, and billing oversight while managing stakeholder follow-ups.
Support communication via call queue and email, and assist with special ad hoc initiatives.
J.S. Held is a global consulting firm combining technical, scientific, financial, and strategic expertise to advise clients on value realization and risk mitigation. The firm provides comprehensive services to help clients navigate complex, contentious situations, and its team operates in a high-energy, collaborative environment.
Engage with customers through regular calls, business reviews, and daily needs to build long-term strategic partnerships.
Monitor adoption metrics, create success plans, and manage escalations to ensure customers utilize the full Axon platform.
Develop deep product knowledge and share industry best practices to help customers achieve operational goals.
Axon is a technology company focused on public safety, providing devices and cloud software to protect life. They aim to be a force for good with a fast-paced and meaningful work culture.
Engage with area VPs, Directors, and community stakeholders to ensure timely resolution of construction issues.
Attend city, town, and HOA meetings to address local concerns and collaborate with the Construction Success team.
Monitor and report daily, weekly, and monthly KPIs, managing systems data and special projects.
Lumos is a fiber optic internet provider formed from the merger of Lumos Networks and North State in 2022, now a joint venture with T-Mobile called T-Fiber. They connect over 475,000 homes and businesses across nine states and aim to reach 12-15 million homes by 2030, with a startup mindset and servant leadership culture.
Provides client service support and manages projects to ensure flawless execution across operational areas.
Communicates with internal customers and account management to clarify expectations and resolve issues.
Assists in training team members and maintains excellent customer service.
The company provides creative services, contact center, digital print, and IT solutions. It emphasizes customer service and operational excellence, with a global presence.
Coordinate project financials, schedule status, risks, and staffing plans with project management.
Provide high-level coordination, administrative, and analytical support to the project team.
Implement project controls tools and methodology, ensuring deliverables comply with procedures.
Sargent & Lundy is dedicated to powering the world forward with reliable, sustainable, and cost-effective energy. As a global leader in the power industry, they offer comprehensive engineering, design, and project management services for power generation and delivery. They have received the Top Workplaces Culture Excellence Award for compensation and benefits in 2022, 2023, and 2024.
Work under the Project Manager to manage and oversee multiple projects, ensuring timely task and ticket completion.
Communicate with clients, vendors, and technicians via phone and email regarding scope of work and project timelines.
Organize and schedule on-site and remote projects, assist with policies, and train staff on the Project team.
Darkhorse Tech provides comprehensive Dental-Specific IT services, including managed services, project planning, and hardware/software sales. With 14 years of experience and roughly 1400 clients nationwide, the company focuses on relationship-driven partnerships and unparalleled support.
Coordinate project logistics, communications, and documentation across Business Systems initiatives.
Manage meeting scheduling, agendas, notes, and action item follow-ups for various teams.
Provide operational support including triaging inbox items, maintaining SOPs, and tracking KPIs.
MB2 Dental is a first-of-its-kind Dental Partnership Organization (DPO) founded in 2007, based in Carrollton, TX. The company offers a competitive compensation package including medical, dental, vision, life insurance, PTO, and 401(k) options.
Track project deliverables related to the implementation of Zoom phone at each branch, updating status in a centralized repository.
Manipulate and upload spreadsheets, perform quality-assurance checks, and provide metrics and reporting.
Participate in project meetings, record minutes, and assist the Product Delivery Manager as needed.
New Era Technology securely connects people, places, and information with end-to-end technology solutions at scale. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes personal and professional development.
Support a Product Delivery Manager in deploying Zoom & Polycom Phone products to financial institution retail branches nationwide.
Track project deliverables, update status in a centralized repository, and manipulate spreadsheets for Zoom implementations.
Perform quality-assurance checks on data sets and provide routine metrics and reporting.
New Era Technology securely connects people, places, and information with end-to-end technology solutions. With a global team of over 3,000 professionals, they foster a team-oriented culture that prioritizes employee development and inclusion.
Support operational delivery of clinical trial services including rater training, clinician network management, data management, and scale management.
Process clinician forms, document data, schedule training video conferences, and manage hardware shipment logistics.
Serve as point of contact for clinician/rater support and interact with site coordinators and CRAs for monitoring activities.
Cogstate advances brain health assessment with digital cognitive tools trusted by researchers and clinicians globally. With a global team of experts spanning psychology, data science, and operations, they have supported over 2,000 clinical trials in more than 150 countries, fostering a patient-first and collaborative culture.
Responds to business phones, directs callers, schedules client appointments, and addresses voicemail messages within 24 hours.
Responds to virtual chat, directing participants to appropriate resources via referral or direct engagement.
Engages with a system-wide referral database, creating referrals for a diversity of internal and external partners.
Equus Workforce Solutions provides workforce development services in North America. They focus on the development, design, and delivery of demand-driven workforce solutions and have a dedicated and passionate team, offering extensive learning opportunities and networking programs.
Manage core administration for employer lines of service including registration, Zoom logistics, and follow-up coordination.
Lead communications for lines of service, info sessions, and alumni engagement with reusable templates.
Support data entry and compliance processes with high accuracy and attention to detail.
JFF drives transformation of U.S. education and workforce systems for economic advancement. With over 200 staff across the country and an operating budget of $105 million, they operate at national, state, and local levels.
Provide administrative support and project coordination within the Clinical Studies Team, managing calendars, meetings, and project communications.
Track project progress using management tools, monitor deadlines, and generate status reports for leadership.
Coordinate with internal teams and external stakeholders to ensure timely follow-up, meeting logistics, and consistent professional messaging.
The American Heart Association, founded in 1924, is a nonprofit focused on reducing cardiovascular disease deaths and promoting healthier lives. With over 100 years of leadership, the organization employs a large, diverse workforce and emphasizes a supportive culture guided by core values of work-life harmonization.
Manage daily contact center operations and make real-time adjustments to hit service level agreements.
Direct and develop Customer Experience Supervisors to hit operational targets and support business objectives.
Own complex escalations, deliver fast resolutions, and implement structural fixes to prevent recurrence.
Natera is a global leader in cell-free DNA testing for oncology, women's health, and organ health, aiming to make personalized genetic testing part of standard care. The team includes highly dedicated professionals from world-class institutions who care deeply about their work.
Provide customer service and emergency services support for a public utility client.
Manage incoming calls and inquiries with strong communication and multi-tasking skills.
Work 24/7 shifts including weekends, with on-site training followed by remote work.
Sutherland is a digital transformation company that helps clients in industries like banking, healthcare, and retail achieve greater agility and transform customer experiences. The company has been operating for over 35 years and is Great Place to Work certified, promoting a culture of advancement and employee support.
Oversee operational excellence across Integrated Care services, leading a team of 10-12 direct reports.
Manage special projects and strategic initiatives from planning through execution.
Drive process optimization and continuous improvement to enhance efficiency and service quality.
The company provides integrated care services with a focus on behavioral health and human services. It is a large organization that fosters a mission-driven culture and values employee engagement.
Act as a primary point of contact for clients, building strong relationships and managing inquiries.
Coordinate project delivery from initiation to completion, ensuring deadlines and deliverables are met.
Develop operational processes and identify improvements to streamline workflows.
Assist World is a staffing agency recruiting on behalf of a growing business. The company is fully remote and offers a supportive culture with bonuses and raffles.
Monitor, prioritize, and coordinate clients’ overall status of technical support tickets and issues.
Proactively build strong relationships with key contacts of the customer operations organization.
Drive resolution for escalations, partnering with technical teams to bring issues to resolution.
Amwell transforms healthcare for all through technology and innovation. With almost two decades of experience, they serve large healthcare organizations in the U.S. and worldwide, fostering a culture of respect, inclusion, and collaboration.