New Customer Service Representative – Parent Liaison (Remote)

Responsibilities:

• Providing outstanding customer service to families over the phone.
• Accurately entering patient registration information and initial appointment scheduling.
• Coordinating information between referring physicians, insurance companies, and treatment clinics.

Requirements:

• 1-2 years’ customer service or related experience and computer software experience.
• Exceptional communication skills including phone etiquette and human relations.
• Proactive mindset with ability to absorb new information and problem-solve.

Benefits:

• Medical, Vision, and Dental Insurance.
• 401k Retirement Plan and Flex Spending Plans.
• 18 days Paid Time Off plus 7 holidays, Life Insurance, and Disability.