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Role Overview:
- You’ll coordinate client inquiries, manage account intake, and ensure data integrity on a daily basis.
- Support front-line collections with settlement offers and accurate communication across teams.
- Assist with compliance deliverables, audit reports, and cross-department initiatives.
Qualifications:
- 1–3 years of administrative or client service experience; collections or fintech knowledge is helpful but not required.
- Strong organizational skills and high proficiency with spreadsheets and CRM tools.
- Ability to multitask under pressure and maintain consistency with precision.
Benefits & Perks:
- Flexible vacation and medical/dental/vision insurance.
- Retirement savings options and company-paid disability and life insurance.
- Family-friendly parental leave, wellness platform access, and discount program for 900+ merchants.
Sentry Credit
Sentry Credit, a wholly owned subsidiary of TrueAccord, combines machine learning with a human-based approach to transform debt resolution and financial health. With over 30 years of legacy and a world-class team, they serve millions of consumers annually.