Answer customer queries with the aim of sorting things out first time.
Provide the best Customer Care experience and achieve KPIs like Average Call Handling time and Quality.
Liaise with other departments and join team huddles to resolve queries effectively.
Utility Warehouse is a utility company that provides energy, broadband, mobile, and insurance services under one bill. They aim to double in size and foster a supportive, inclusive culture with a focus on customer service.
Work with warm leads who have already expressed interest
No cold calling, work from home
Paid based on results, not hours
Global Elite Empire Consultants is a third-party recruiting firm that connects clients with insurance services. The company offers a remote work environment with uncapped earning potential and ongoing support.
Proactively reach out to at-risk customers via calls and emails to prevent churn.
Identify root causes of customer concerns and provide consultative solutions.
Document interactions and track outcomes to support retention goals.
We are an AI-powered business operating system for agencies, entrepreneurs, and SMBs. We have over 2,000 team members across 10+ countries and operate as a global, remote-first organization built for speed and ownership.
Schedule in-home consultations by contacting homeowners and discussing window and door needs.
Document and track all set appointments accurately per company standards.
Manage high volume of inbound and outbound calls while multitasking across multiple systems.
Renewal by Andersen, part of Andersen Windows, provides custom window and door replacement services. As the world's largest window and door brand, the company has a large workforce and a sales-driven culture with a focus on in-home consultations.
Manage incoming leads and prepare customer estimates through CRM.
Provide exceptional customer service via phone, email, and social media.
Assist with general administrative tasks and maintain organized records.
Ysgol Dinas Brân is a secondary school in Llangollen, Wales, offering education to students. They are a small institution looking to grow their team with a part-time remote administrator.
Speak with interested clients about their benefit options.
Walk clients through simple options and help them get set up.
Work remotely with flexible hours and performance-based income.
Global Elite Empire Consultants is a third-party recruiter that helps connect clients with benefit options. The company operates remotely and seeks motivated individuals to work independently.
Dial out to homeowners and manage inbound calls to set appointments.
Document and track all appointments accurately per company standards.
Multitask through various systems to meet sales metrics and goals.
Renewal by Andersen is the custom division of Andersen Windows, the world's largest window and door brand. It is a large company with a focus on providing a better replacement experience for homeowners.
Work independently to handle a high volume of calls and messages, engaging new inbound leads quickly via phone, text, and email.
Schedule and conduct detailed phone interviews to assess case potential, qualifying and signing potential clients using a soft sales approach.
Manage and track prospect pipeline with lead management software, meeting staffing needs for a Wednesday-Sunday shift.
The Advocates is a growing personal injury law firm with branches across the United States. We are dedicated to representing victims of accidents with kindness and respect, and our team genuinely cares about getting the best results for our clients.
Provide direct support to GE Appliances owners via high-volume inbound calls, focusing on sales and service.
Consistently meet defined sales performance metrics and KPIs by upselling products, services, warranties, and memberships.
Resolve owner issues through troubleshooting, concessions, and referrals using multiple Windows-based programs.
GE Appliances, a Haier company, is the fastest-growing appliance company in the U.S., making "good things, for life." Since 1990, Advanced Services Inc. (ASI) provides excellent customer service to GE Appliances consumers, with a culture of celebrating and rewarding employees.
Work in a fast-paced industry as an expert resource for families on senior care options, delivering exceptional experiences aligned with our mission.
Conduct in-depth initial consultation calls and educate families on customized senior care solutions.
Act as the liaison between families and senior living communities, scheduling tours to drive move-ins.
A Place for Mom is the leading platform guiding families through every stage of the aging journey, connecting them to vetted senior living communities and home care agencies. Since 2000, our mission-driven teams have helped millions of families, fostering a culture of empathy and collaboration.
Engage and retain clients at risk of canceling their enrollment through inbound and outbound calls, email, and digital channels.
Build rapport and apply persuasive rebuttal and problem-solving strategies to help clients stay in program.
Document client discussions using Salesforce and meet performance criteria set by management.
National Debt Relief is a debt settlement organization that helps consumers overcome overwhelming debt. They have helped over 450,000 people settle over $10 billion of debt and are recognized as a certified Great Place to Work with a team-oriented culture.
Handle inbound calls and warm leads to consult with potential and existing policyholders on insurance needs and convert sales leads into policyholders.
Utilize strong persuasion and communication skills to close sales and represent the Liberty Mutual brand with integrity.
Participate in paid training to obtain necessary licenses and develop sales expertise in a remote work environment.
Liberty Mutual is a Fortune 100 insurance company providing a wide range of insurance products and services. With a large workforce, the company fosters an inclusive culture that values diversity and supports employee well-being.
Speak with interested clients about their benefit options.
Walk them through simple options and help them get set up.
Work remotely with flexible hours and performance-based income.
Global Elite Empire Consultants is a third-party recruiter helping clients with benefit options. They foster a culture of remote work, flexible hours, and performance-based income with no cap.
Educate and support prospective customers through inbound warm leads, phone, and email interactions, building trust and recommending coverage.
Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals.
Navigate multiple systems and tools to deliver a seamless customer experience, accurately documenting interactions in the CRM.
Trupanion is a leading provider of medical insurance for cats and dogs in North America, dedicated to helping pet owners care for their pets. The company fosters a collaborative, casual, and pet-friendly environment where team members are encouraged to be themselves.
Work directly with clients to reduce cancellations and improve satisfaction.
Resolve cancellation requests with tailored solutions via phone, email, and chat.
Manage scheduling and case tracking while handling high call volume.
SAPS LLC is a company that helps dogs and their owners by retaining customers and reducing cancellations. The team is remote, collaborative, and supportive with full-time work from home.
Handle inbound calls from students and family members regarding student loan applications, payments, and eligibility.
Provide accurate information and support to help students manage their finances for university.
Work in a fast-paced contact centre environment, meeting quality and handling time targets.
Teleperformance is a global business process outsourcing company specializing in customer service and support. They are certified as one of the top 36 best workplaces in the UK and are driven by a passion to deliver real results for clients.
Qualify inbound and outbound leads, assessing eligibility and booking high-quality appointments for licensed agents.
Identify qualifying life events (QLEs) and pre-screen clients for ACA and private PPO options.
Maintain accurate CRM records and follow up with leads via text and email campaigns.
We are a U.S.-based health insurance agency focused on qualifying leads and booking appointments for licensed agents. We are a growing company with a remote team culture.
Guide warm leads through their options and help them get set up.
Enjoy no income cap and no cold calling while working from home.
Receive full training, ongoing support, and paid results instead of hours.
Global Elite Empire Consultants connects clients with insurance and benefits solutions through a remote, results-driven model. They are a small recruiting firm that fosters a coachable, growth-oriented culture.
Serve as first point of contact for members, resolving questions and coordinating transportation services.
Document interactions, schedule reservations, and refer unresolved grievances to appropriate departments.
Support a 24/7/365 contact center environment, including nights, weekends, and holidays.
Modivcare leads the transformation to better connect people with care, facilitating non-emergency medical transportation and personal and home care to improve access and outcomes. They serve the most underserved and value team members with a comprehensive benefits package.