Utility Warehouse

1 open remote positions

Utility Warehouse provides utilities like energy, broadband, mobile, and insurance in one bill, aiming to simplify and save customers time and money. They are aiming to double in size and offer a supportive, inclusive culture with opportunities for growth.

Salary Distribution 1 of 1 jobs

PTO Distribution 1 of 1 jobs

7w
Min
7w
25th
7w
Median
7w
75th
7w
Max

Benefits Overview 1 of 1 jobs

Employee Assistance Program (1) Life Assurance (1) PTO (1) Pension (1) Virtual GP (1)

Open Positions

UK 7w PTO

  • Provide first-contact resolution for telecom customer issues via phone and live chat, troubleshooting broadband, mobile, billing, and service faults.
  • Work towards KPIs including First Call Resolution, Customer Ease Score, Average Handling Time, and Quality & Compliance.
  • Offer new services and assist with payments while handling challenging calls in a fast-paced environment.