UW
1 open remote positions
UW is on a mission to take the headache out of utilities by providing them all in one place, aiming to double in size as they help more people to stop wasting time and money.
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Remote Customer Service Advisor
2 weeks ago
UK
As a Customer Service Advisor, you will be the first point of contact for customers across multiple contact channels, mainly phone, but may also include email and live chat. The role involves resolving customer issues, troubleshooting service problems, offering new services, and assisting with billing and payments. You'll work towards KPIs such as First Call Resolution, Customer Ease Score, Average Handling Time, and Quality & Compliance.