Similar Jobs
See allSuccess Coach
University of Maryland Global Campus
US
Customer Service
Communication
Time Management
Student Accounts Coordinator
Partner Company
US
Billing
Microsoft Office Suite
Communication
Small Business Customer Service Representative
Enova International
US
Customer Service
Communication
Active Listening
Admissions Coordinator
American Career College
US
Customer Service
MS Office
Data Entry
Specialist I, Learner Navigation
Nightingale Education Group
Microsoft Office
Communication
Customer Service
Responsibilities:
- Handle inbound calls from students and family members regarding student loan applications, payments, and eligibility.
- Navigate multiple systems to find accurate information and relay it clearly to customers.
- Achieve quality and average handling time targets.
Requirements:
- Excellent people skills and confidence with PC skills.
- Ability to learn in a virtual training environment and handle challenging calls with resilience.
- Flexibility, good attendance, and a secure home internet connection.
Benefits:
- Paid virtual classroom training and nesting period.
- Employee Assistance Programme with 24/7 confidential counselling and remote GP access.
- Perks at work including supermarket vouchers, cinema discounts, and more.
Teleperformance
Teleperformance is a global business process outsourcing company specializing in customer service and support. They are certified as one of the top 36 best workplaces in the UK and are driven by a passion to deliver real results for clients.