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US 12w maternity 12w paternity

  • Engage and retain clients at risk of canceling their enrollment through inbound and outbound calls, email, and digital channels.
  • Build rapport and apply persuasive rebuttal and problem-solving strategies to help clients stay in program.
  • Document client discussions using Salesforce and meet performance criteria set by management.

Sales Account Management Communication Persuasion Salesforce

10 jobs similar to Client Loyalty Specialist

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$85,000–$85,000/yr
US 12w maternity 12w paternity

  • Consult and enroll qualified clients into debt relief programs using Salesforce.
  • Document client discussions and complete IAPDA certification within the first year.
  • De-escalate stressful situations and provide empathetic support while meeting performance criteria.

National Debt Relief is a debt settlement organization that has helped over 450,000 people settle over $10 billion of debt. Rated A+ by the Better Business Bureau, the company is certified as a Great Place to Work® and offers generous benefits.

$45,000–$137,409/yr
US

  • Manage live inbound calls using a consultative, needs-based approach to guide clients through enrollment.
  • Overcome objections with confidence, empathy, and integrity while meeting performance goals.
  • Collaborate with management for ongoing coaching and development in a remote environment.

TurboDebt helps people regain control of their finances and build a path toward a debt-free future. With over 300 team members across the country, they provide customized repayment solutions in a supportive, performance-driven culture.

$50,000–$65,000/yr
US

  • Communicate with prospective and current clients by phone to explain service options and assist with inquiries.
  • Document client interactions and maintain accurate records while following company procedures.
  • Utilize strong communication and organizational skills to work independently in a remote setting.

S&A Group provides professional client support and benefits solutions through phone-based communication and account assistance. They are a growing team focused on accountability, consistency, and professional development, offering a supportive environment for long-term success.

US

  • Handle inbound and outbound calls to resolve past-due accounts with empathy and professionalism.
  • Negotiate payment arrangements and document all account activity accurately.
  • Maintain compliance with FDCPA and other regulations while meeting performance metrics.

We are a professional accounts receivable management company committed to treating consumers with respect while delivering strong results. We are a team-oriented, fast-paced call center with ongoing support and growth opportunities.

$18–$18/hr
IL IN IA MO TX UT WI

  • Manage high volume inbound and outbound calls to address delinquent loan payments.
  • Negotiate payment arrangements and resolve customer concerns with professionalism and empathy.
  • Accurately record interactions and maintain database records.

Enova International is a leading financial technology company providing online financial services through its AI-powered Colossus platform. It serves non-prime consumers and businesses, fostering an inclusive culture where employees can thrive.

$44,000–$52,000/yr
US

  • Proactively reach out to at-risk customers via calls and emails to prevent churn.
  • Identify root causes of customer concerns and provide consultative solutions.
  • Document interactions and track outcomes to support retention goals.

We are an AI-powered business operating system for agencies, entrepreneurs, and SMBs. We have over 2,000 team members across 10+ countries and operate as a global, remote-first organization built for speed and ownership.

$85,000–$130,000/yr
US

  • Close the deal by influencing prospects through the loan application and closing sales within 1–2 calls.
  • Own your pipeline by managing up to 20 active transactions at various stages.
  • Crush metrics by consistently exceeding daily and weekly targets to maximize commission.

Achieve is a leading digital personal finance company that provides innovative, personalized financial solutions to help everyday people move from struggling to thriving. With over 2,500 employees across the United States, we foster a culture of empathy, diversity, and inclusion, offering hybrid and remote work opportunities.

Switzerland Unlimited PTO

  • Manage billing inquiries, payment follow-ups, and customer account updates to support revenue operations.
  • Collaborate with finance, sales, technical support, and professional services teams to resolve customer needs efficiently.
  • Monitor customer aging reports and conduct collection calls to maintain strong client relationships and support business growth.

This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.

US

  • Manage a portfolio of mobile home mortgage loans across all stages of delinquency.
  • Perform borrower outreach, analyze financial situations, and negotiate repayment plans.
  • Ensure compliance with GSE, FHA, VA, and investor guidelines while meeting performance metrics.

Cascade Financial Services is a trusted lender in Attainable Housing, providing mortgage loan solutions for the manufactured housing marketplace. They have a positive, family-like culture focused on work/life balance and growth.

US

  • Work directly with clients to reduce cancellations and improve satisfaction.
  • Resolve cancellation requests with tailored solutions via phone, email, and chat.
  • Manage scheduling and case tracking while handling high call volume.

SAPS LLC is a company that helps dogs and their owners by retaining customers and reducing cancellations. The team is remote, collaborative, and supportive with full-time work from home.