Monitor customer aging reports and follow up with clients regarding overdue invoices.
Conduct regular collection calls and communications with delinquent customers.
Respond to incoming billing-related questions and provide timely support to customers.

Requirements:

Previous experience in customer service, collections, billing support, or a call center environment.
Strong communication and interpersonal skills with the ability to build positive customer relationships.
Comfortable working with metrics, targets, and performance-driven objectives.

Benefits:

Comprehensive benefits package including critical illness coverage, income protection, life assurance, pension, vision support, and employee assistance programs.
Unlimited vacation policy and quarterly paid volunteer days.
Career development opportunities and internal growth paths.

Jobgether

This role is listed on behalf of a partner company that manages applications. The partner is looking for a Billing Support Specialist based in Switzerland, offering a collaborative, people-focused environment with career development opportunities.

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