Remote Contact Centre Advisor

Utility Warehouse

Remote regions

UK

Salary range

$34,100–$34,100/yr

Benefits

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Job Responsibilities:

  • Answer customer queries and resolve issues first time.
  • Provide excellent customer service and meet KPIs.
  • Work with other departments to ensure effective resolution.

What We Offer:

  • £26,850 per annum plus performance bonus.
  • 33 days holiday inclusive of bank holidays and full training.
  • Enhanced family-friendly policies and career development opportunities.

About You:

  • Driven to exceed customer expectations and handle challenging calls.
  • Calm under pressure, empathetic, and a problem solver.
  • Motivated by goals and committed to personal growth.

Utility Warehouse

Utility Warehouse is a utility company that provides energy, broadband, mobile, and insurance services under one bill. They aim to double in size and foster a supportive, inclusive culture with a focus on customer service.

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