Similar Jobs
See allNew Agent Support Specialist
First Connect Insurance Services
US
Insurance
Customer Support
CRM
Virtual Assistant
A&I Insurance
Global
Customer Service
CRM
Database Management
Remote Claims Representative
Metro Public Adjustment
US
Customer Service
Insurance
Communication
Lead Risk Advisor Assistant
Frontier
India
Commercial Insurance
Underwriting
Remote Claims Representative
Metro Public Adjustment, Inc.
US
Role:
- Assist a growing U.S. insurance agency with administrative and policy-related tasks.
- Ensure smooth operations across client accounts, billing inquiries, and documentation.
Responsibilities:
- Support daily administrative operations and policy servicing.
- Handle billing issues and maintain accurate client records.
- Manage inbound calls and track missing documents.
Requirements:
- Previous experience in insurance administrative support.
- Excellent English communication skills (C1/C2).
- Comfortable with multiple software platforms and strong computer literacy.
Preferred:
- Experience with Personal Lines Insurance (Homeowners and Auto).
- Familiarity with HawkSoft and PL Rating software.
- Previous remote work for a U.S.-based agency.
My Hero VA
My Hero VA connects skilled virtual assistants with businesses worldwide. They are a fully remote company focused on providing administrative support professionals to various industries.