Coach Agents/Representatives to improve knowledge, engage consumers, and enhance sales skills.
Collaborate with Operations Manager and site Supervisors to drive improved performance.
Actively monitor agents via live listen and recommend changes when necessary.
TP is a leading global provider of digital business services. With a global workforce of 500,000 across 300 languages, we are a force for good in our communities and for our clients.
Provide sales support for insurance clients by creating illustrations, sending compliance forms, and acting as a liaison between carriers and clients.
Handle outbound and inbound calls to resolve client service inquiries and problems with speed and composure.
Must have an active Life and Health license, be computer literate in Word and Excel, and possess strong communication skills.
Trusted Senior Specialists has served the senior market since 2005 by protecting their health, wealth, and well-being through insurance. The company is a proud member of the Integrity Family of Companies, part of a hyper-growth organization with a strong insurtech focus and a family-like culture.
Provide member-centered support by answering inbound calls and chats with empathy and clarity.
Resolve core member issues including benefits coverage, cost-sharing concepts, and network provider searches.
Own issues end-to-end using established workflows and document interactions accurately.
Included Health is a healthcare company delivering integrated virtual care and navigation. They are remote-first and focus on raising the standard of healthcare for everyone.
Handle and problem solve customer inquiries via phone, email, and chats, ensuring a great customer experience.
Develop strong knowledge of Horace Mann Life and Retirement insurance products and proactively upsell and cross-sell solutions.
Maintain quality and compliance by adhering to all applicable company and state rules and regulations.
Horace Mann helps educators protect what they have today and prepare for tomorrow, offering insurance and financial products tailored to their needs. Founded in 1945, we serve over 4,100 school districts, are publicly traded on the NYSE, and have more than $12 billion in assets.
Provide administrative support to clinical staff in a healthcare office environment, primarily via video conference.
Handle incoming calls, patient records, correspondence with providers, and scheduling of home visits.
Ensure coordination of care and smooth day-to-day office operations, including insurance authorizations and supply ordering.
Vynca provides comprehensive care for individuals with complex needs to have more quality days at home. The company is a close-knit community with core values of Excellence, Compassion, Curiosity, and Integrity.
Respond to inbound calls from prospective customers for personal auto, home, motorcycle, and other specialty insurance policies.
Educate customers on insurance policy details and prepare quotes through over 55 carrier partners.
Problem solve and handle objections to help customers purchase a policy that best fits their needs.
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance and expanding into home, motorcycle, and beyond. They have reached 5M+ customers, raised $240M+, and have been profitable since 2024, with a fully remote team.
Answer inbound calls from customers who have already started their insurance search in the app.
Simplify the process by helping customers compare 55+ insurance companies to find the best fit.
Close the deal by guiding customers to finalize their new policy on the spot.
Jerry is an AI-powered app that helps car owners save on insurance, repairs, and loans, acting as a trusted friend for managing assets. Since 2019, they have grown to over 5 million customers, raised $240M+, and been profitable since 2024, with a fully remote team.
Respond to inbound calls from existing customers to process service requests like adding vehicles or policy changes.
Assist customers with questions about insurance coverages and policy benefits.
Retain policyholders by finding solutions for customers at risk of cancellation.
Jerry is a fintech startup that helps car owners save time and money on car expenses through its AI-powered app. With over 4 million customers and $240 million in funding, the company fosters a culture of passionate, curious, and egoless problem-solvers.
Provide timely, accurate, and responsive information and service to policyholders and agents.
Independently solve problems relating to policies within scope and escalate others as appropriate.
Identify, analyze, and own customer policy needs to ensure high satisfaction and retention.
Liberty Mutual is a global insurance company providing personal lines products to policyholders and agents. They foster an inclusive culture with comprehensive benefits and professional development opportunities.
Work with clients virtually through Zoom to review available benefit options and assist with enrollment.
Receive structured training, mentorship, and ongoing support with no cold calling or lead purchasing required.
Operate within a company-supported lead program and flexible scheduling as an independent contractor.
The Weatherspoon Agency assists members and families with union and association benefits through virtual consultations. The agency provides structured training, mentorship, and onboarding support for individuals transitioning into the insurance industry.
Facilitate telephonic enrollment by presenting benefits and assisting prospects with completing enrollment.
Maintain knowledge of Medicare, Medi-Cal, and SCAN benefits through required certifications and training.
Initiate follow-up calls and manage prospect requests and CRM work lists to meet sales goals.
SCAN is a nonprofit health organization dedicated to keeping older adults healthy and independent. Serving over 500,000 people across six states with $8 billion in annual revenue, SCAN has a values-driven culture focused on compassion, innovation, and integrity.
Handle inbound and outbound calls, texts, and emails to resolve customer inquiries.
Document all interactions accurately and manage cases within company systems.
Escalate complex issues and collaborate with teams to ensure timely resolution.
Five Star Solutions provides customer service and support solutions. The company values diversity and is committed to a professional, diverse workforce, hiring the best available people.
Efficiently triage incoming calls and resolve member and pharmacy issues with professional phone etiquette.
Identify, document, and escalate concerns to appropriate internal teams to ensure quality care and safety standards.
Support fraud, waste, and abuse programs by reviewing pharmacy claims and communicating findings to internal staff.
Judi Health is a health technology company providing comprehensive health benefit management solutions for employers and health plans. They are rebuilding trust in healthcare with a platform that consolidates claim administration workflows.
Deliver exceptional member support via phone, chat, and email.
Educate members on their healthcare benefits and claims, helping them maximize their Garner benefit.
Handle complex and sensitive conversations with professionalism, empathy, and patience.
Garner Health is a healthcare technology company reimagining how healthcare works in the U.S. by partnering with employers to redesign benefits using data-driven insights. It is one of the fastest-growing healthcare technology companies in the country, building a team of mission-driven individuals focused on making a meaningful impact on healthcare at scale.
Answer incoming calls and direct callers to the appropriate team member or document information in claim files.
Provide professional customer service, manage conflict effectively, and communicate with individuals related to claim files.
Complete outbound calls to report claims to insurance carriers and adhere to company policies and procedures.
Enterprise Mobility is a family-owned portfolio of brands and a leading provider of mobility solutions worldwide, operating a global network with 80,000 dedicated team members across nearly 100 countries. The company empowers its team with opportunities for growth and rewards hard work.
Handle inbound and outbound communications with healthcare providers and members via phone, email, chat, and portals.
Provide accurate and empathetic support by researching and resolving inquiries, reviewing claims, and verifying coverage.
Document all interactions in CRM systems and collaborate with internal teams to ensure efficient issue resolution.
Our partner is a healthcare services company focused on improving provider and member experiences. They offer a supportive culture with professional training and development opportunities for their remote team.
Coach agents to improve knowledge, engagement, and sales performance.
Collaborate with Operations Manager and Supervisors to develop and execute daily improvement plans.
Monitor calls and provide feedback via calibrations, one-on-ones, and live side-by-sides.
TP is a leading global provider of digital business services that partners with prominent brands to optimize operations through advanced technology and sustainable practices. With a global workforce of 500,000 across 300 languages, the company fosters a culture of inclusion and diversity.
Handle inbound calls and warm leads, consulting customers on insurance needs and converting sales leads into policyholders.
Receive paid training, licensing in all 50 states, and a dynamic role directed at warm leads only.
Enjoy generous earning potential with base salary plus commission, comprehensive benefits, and flexible work arrangements.
Liberty Mutual Insurance is a Fortune 100 company providing protection for the unexpected with care. They are a large organization fostering an inclusive environment with Employee Resource Groups and comprehensive benefits.
Handle primarily outbound calls to connect clients with Medicare insurance solutions.
Guide clients in selecting Medicare Advantage, Supplement, and Part D plans.
Build a personal book of business with commissions and lifetime renewals.
Jobgether is a platform that uses AI-powered matching to connect candidates with job opportunities at partner companies. They process personal data for evaluation and share shortlists with hiring employers, focusing on efficient and fair recruitment.