Process service requests such as adding/removing vehicles and drivers, adding lienholder information, sending policy documents, etc.
Help customers with questions they have regarding existing insurance policies in relation to coverages or policy benefits or make changes to existing policy
Jerry.ai is building the first AI agent to manage all your physical assets, starting with car insurance. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, operating with a fully remote culture.
Respond to inbound calls from prospective customers for auto, home, and other insurance policies.
Educate customers on policy details like coverage and pricing, and prepare quotes through carriers.
Problem-solve and objection-handle to help customers bind a policy with Jerry.
Jerry.ai is building an AI agent to manage physical assets, starting with car insurance and expanding into home and other areas. They have over 5 million customers, raised $240M+, and have been profitable since 2024, with a fully remote team and offices in several US cities and Toronto.
Welcome inbound shoppers from the app, creating trust and active engagement over the phone.
Simplify complex insurance details and uncover discounts across 55+ carriers.
Guide customers to finalize their ideal policy with empathy and confidence.
Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans with warmth and simplicity. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, with a fully remote culture and offices in several US cities and Toronto.
Deliver standout customer experiences by handling inbound calls with high energy and genuine care.
Educate and advocate by uncovering savings or coverage gaps and translating complex policy details.
Guide and bind tailored policy packages across 55+ carrier partners and finalize coverage with ease.
Jerry.ai is an app that helps Americans manage car ownership, including insurance shopping, refinancing, safety, and repairs. Since launching in 2019, they have grown to over 5 million customers and are a profitable, remote-first company with offices in major cities.
Taking great care of our customers by catching issues they didn't know to ask about.
Answering inbound calls from customers shopping for insurance and handling policy changes.
Problem solving to remove barriers between customers and the right coverage.
Jerry is building an AI-powered platform to help people manage their car and home ownership, from insurance to repairs. The company has over 5 million customers, is profitable, and fosters a culture of high-energy, team-oriented, and fully remote work with a focus on mutual support.
Guide engaged users through the insurance purchasing process with no cold-calling.
Simplify the process by comparing 55+ insurance companies to find the best fit.
Close deals by helping customers finalize their new policy.
Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans. Since 2019, they have become one of the fastest-growing tech companies in the U.S., with a profitable, fully remote team of over 5 million customers.
Take great care of customers by catching gaps, discounts, and renewal spikes they didn't know about.
Answer inbound calls and process service requests for auto, home, and other policies.
Problem-solve to remove barriers and improve the product by sharing customer feedback.
Jerry.ai builds an AI agent to help people manage their car and home ownership, including insurance, repairs, and financing. The company has over 5 million customers, is fully remote, and has a team-oriented culture.
Welcome inbound shoppers by connecting with customers who started their search in the app, creating trust and engagement over the phone.
Simplify complex insurance details across 55+ carriers to help customers find the best protection for their budget.
Solve concerns with empathy and guide customers to finalize their ideal policy, leaving them confident in their coverage.
Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans with warmth and simplicity. We have raised $240M+, are profitable since 2024, and our team comprises talented leaders from top companies, with a culture of kindness and ownership.
Handle inbound customer calls and provide thoughtful guidance on insurance coverage and policy needs.
Research, troubleshoot, and resolve complex customer inquiries using internal systems and tools.
Contribute ideas to improve tools, product experiences, and customer service processes.
The company is a partner in the insurance industry, helping customers navigate coverage with clarity and ease. It is a remote-first organization focused on customer service excellence, valuing empathy, independence, and collaboration.
Handle inbound calls and warm leads to consult customers on insurance needs and match coverages.
Convert sales leads into policyholders using your sales expertise and customer-centric approach.
Receive paid training, licensing, and a supportive remote work environment from day one.
Liberty Mutual is a Fortune 100 insurance company helping customers protect their assets and pursue their goals. They offer a supportive culture with comprehensive benefits, flexible work arrangements, and opportunities for growth.
Handle First Notice of Loss (FNOL) calls for auto and property insurance customers.
Gather, verify, and document claim information while explaining the claims process.
Provide empathetic, professional customer service in a high-volume remote environment.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. The partner company fosters a supportive, collaborative culture with a focus on professional development and flexibility, though employee size is not specified.
Provide customer support via phone, chat, SMS, email, and social media regarding policies, billing, and claims.
Handle complex inquiries including policy changes, payment processing, and escalated issues with accuracy.
Document interactions and maintain customer privacy while using critical thinking to resolve concerns.
Mercury Insurance is an insurance company dedicated to helping people reduce risk and overcome unexpected events for over 60 years. It is a midsize employer with a collaborative culture that values diversity, recognition, and professional growth.
Respond to inbound customer calls and provide exceptional service for financial products.
Manage customer inquiries, payment processing, and account updates.
Maintain high-quality communication and adaptability in a remote, fast-paced environment.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. It is a values-driven organization with a focus on inclusion and culture, employing a diverse workforce.
Conduct scheduled member consultations via Zoom and phone to understand needs and provide personalized guidance.
Provide clear information about life, accident, and supplemental health insurance options and help members evaluate coverage.
Guide members through applications, enrollment, and follow-up processes while maintaining accurate records.
The company connects individuals and families with insurance benefits. It offers a remote work environment, training, mentorship, and career advancement opportunities.
Provide virtual support to clients via Zoom and phone appointments to understand their needs and offer timely assistance.
Assist clients with applications, enrollments, policy updates, and related documentation.
Develop communication, product knowledge, and leadership capabilities through structured training and mentorship.
This company provides virtual customer service support for clients to understand their benefits. It is a remote-first organization that offers comprehensive training and mentorship programs.
Handle incoming calls with professional phone etiquette, triaging issues and resolving concerns promptly.
Identify and document member, pharmacy, and medical claims concerns, escalating to appropriate teams.
Communicate effectively with internal and external customers to ensure first-call resolution and quality care.
Judi Health is a health technology company providing benefit administration solutions to employers, unions, and health plans. We are an intelligence platform powering benefits plans for millions of Americans, focused on operational efficiency and service.
Proactively place outbound calls and handle inbound calls to uncover homeowner project needs and match them with pros.
Participate in pilots, tests, and process improvements to shape new tools and workflows.
Collaborate with the team and meet performance metrics like conversion rate and customer satisfaction.
Angi powers the home services industry by connecting homeowners with skilled pros. With 9 brands in 8 countries and over 300 million projects completed, they foster a collaborative and innovative culture.
Manage large amounts of inbound calls in a timely manner following communication scripts.
Identify customer needs, clarify information, research, and provide solutions or alternatives while upselling products when possible.
Remain positive and professional in all customer interactions, with flexibility to cross train as requested.
Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.
Connect with homeowners via inbound inquiries to recommend tailored insurance solutions and close sales.
Consistently meet or exceed sales targets through consultative techniques and company-provided leads.
Simplify complex insurance concepts, guide customers to the best coverage, and collaborate cross-functionally.
Kin makes homeowners insurance simpler and more affordable using data, technology, and human support. Founded in 2016, Kin is a remote-first employer with team members across 35+ states and has been recognized as a Best Place to Work.
Manage incoming customer calls to guide them through the loan application process.
Proactively follow up with customers to encourage completion of loan applications.
Ensure high customer satisfaction by explaining product features and benefits.
Enova is a financial technology company that provides online financial services through its AI and machine learning platform. It is a large organization with a values-driven culture focusing on inclusion and employee growth.