Similar Jobs
See allCustomer Service Representative, Commercial Auto Insurance
Unknown
US
Customer Service
Communication
Insurance Knowledge
Insurance Customer Relations Specialist
Jobgether
US
Customer Service
Communication
Problem-Solving
Property and Casualty Insurance Associate – Sales/Telesales
Sutherland
US
Customer Service
Sales
Communication
Insurance Sales & Service Associate
Jerry.ai
US
Customer Service
Sales
Problem Solving
Claims Service Representative
Jobgether
Canada
Customer Service
Communication
Empathy
Accountabilities:
- Handle inbound customer calls and create positive, trust-based interactions through active listening, empathy, and clear communication.
- Manage financial transactions and coverage changes accurately while following policies and compliance requirements.
- Research, troubleshoot, and resolve customer requests using internal systems and resources.
Requirements:
- 1–2 years of customer service experience, preferably in insurance or a related customer-facing environment.
- Active Personal Lines License, or the ability to obtain one within 30 days.
- Strong verbal communication, problem-solving, and attention to detail.
Benefits:
- Hourly compensation of $20.92 per hour.
- Full-time remote with Monday–Friday 12:00 PM to 8:30 PM EST schedule.
- Opportunity to develop deeper expertise in personal lines insurance and customer experience.
Partner Company
The company is a partner in the insurance industry, helping customers navigate coverage with clarity and ease. It is a remote-first organization focused on customer service excellence, valuing empathy, independence, and collaboration.