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Responsibilities:
- Take great care of customers by catching gaps, discounts, and renewal spikes they didn't know about.
- Answer inbound calls and process service requests for auto, home, and other policies.
- Problem-solve to remove barriers and improve the product by sharing customer feedback.
Who you are:
- Friendly and positive attitude with a willingness to work as a team.
- Strong work ethic and problem-solving skills.
- Prior experience in customer service, sales, or hospitality is a plus but not required.
Compensation and perks:
- Hourly wage of $19.00 - $21.00 plus uncapped commissions.
- Comprehensive benefits including medical, dental, vision, 401(k) match, and paid time off.
- Stock equity and flexible scheduling with fully remote work.
Jerry.ai
Jerry.ai builds an AI agent to help people manage their car and home ownership, including insurance, repairs, and financing. The company has over 5 million customers, is fully remote, and has a team-oriented culture.