Source Job

US

  • Conduct scheduled member consultations via Zoom and phone to understand needs and provide personalized guidance.
  • Provide clear information about life, accident, and supplemental health insurance options and help members evaluate coverage.
  • Guide members through applications, enrollment, and follow-up processes while maintaining accurate records.

Customer Service Communication Active Listening Organization Computer Proficiency

20 jobs similar to Member Advisor | Customer Service

Jobs ranked by similarity.

US

  • Serve as a key point of contact for members seeking support with healthcare and wellness programs via phone, email, and live chat.
  • Help participants understand their eligibility, benefits, and available resources while resolving inquiries and escalations.
  • Support outbound outreach campaigns and accurately document member interactions across multiple systems.

This company connects individuals with healthcare and wellness programs and provides member support services. The team is collaborative and performance-oriented, with a focus on professional development and growth opportunities.

$19–$21/hr
US Canada

  • Guide engaged users through the insurance purchasing process with no cold-calling.
  • Simplify the process by comparing 55+ insurance companies to find the best fit.
  • Close deals by helping customers finalize their new policy.

Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans. Since 2019, they have become one of the fastest-growing tech companies in the U.S., with a profitable, fully remote team of over 5 million customers.

US

  • Provide virtual support to clients via Zoom and phone appointments to understand their needs and offer timely assistance.
  • Assist clients with applications, enrollments, policy updates, and related documentation.
  • Develop communication, product knowledge, and leadership capabilities through structured training and mentorship.

This company provides virtual customer service support for clients to understand their benefits. It is a remote-first organization that offers comprehensive training and mentorship programs.

US

  • Guide beneficiaries through health insurance options by listening to their needs, answering questions, and recommending suitable coverage solutions.
  • Conduct phone consultations to help customers understand plans and make informed purchasing decisions while meeting sales targets.
  • Maintain accurate customer information and documentation while navigating multiple systems and applications.

Amplify helps individuals make informed decisions about their health insurance coverage through personalized support and education. The company operates a remote call center environment with a focus on customer service and sales, offering paid training and career growth opportunities.

$19–$21/hr
North America

  • Welcome inbound shoppers from the app, creating trust and active engagement over the phone.
  • Simplify complex insurance details and uncover discounts across 55+ carriers.
  • Guide customers to finalize their ideal policy with empathy and confidence.

Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans with warmth and simplicity. The company has reached 5M+ customers, raised $240M+, and has been profitable since 2024, with a fully remote culture and offices in several US cities and Toronto.

Canada

  • Meet virtually with pre-qualified clients to understand their needs and explain benefit options.
  • Guide clients through the enrollment process and maintain accurate records with follow-up.
  • Build lasting relationships through exceptional customer service in a remote environment.

Global Elite Empire Consultants is an independent third-party recruiting firm helping clients with financial protection and benefits. The company offers a remote, mentor-driven culture focused on training, performance, and career growth.

US

  • Conduct virtual consultations with clients to assess their financial needs.
  • Provide tailored solutions and educate clients on insurance products.
  • Maintain ongoing relationships through regular check-ins and follow-ups.

Global Elite Empire Consultants is a recruiting firm that connects individuals with remote insurance sales roles. They are a small, motivated team that values hard work and adaptability.

$40,000–$52,300/yr
US

  • Engage with members by phone to encourage participation in care management programs and complete non-clinical assessments.
  • Identify barriers to care and connect members with appropriate services, benefits, and community resources.
  • Accurately document member interactions and operate effectively in a high-volume, remote call-center environment.

This partner company helps members navigate care management programs and access resources to improve their health and well-being. It operates remotely with a focus on compassionate support and efficient operations, though specific size and culture details are not mentioned.

$55,000–$75,000/yr
US 3w PTO

  • Handle inbound calls and warm leads to convert prospects into policyholders.
  • Use sales expertise to consult customers on insurance needs and match coverages.
  • Represent the Liberty brand with integrity and a customer-centric focus.

Liberty Mutual is a Fortune 100 insurance company providing property and casualty insurance. With a large workforce and a culture focused on inclusion and professional development, they offer comprehensive benefits and flexible work arrangements.

US

  • Meet with clients virtually to understand their needs and provide guidance on benefits.
  • Answer questions about benefit programs and explain solutions clearly.
  • Support clients throughout the application and enrollment process with follow-up.

The company provides benefits guidance and coverage options to clients through virtual meetings. It fosters a collaborative remote culture with structured training, ongoing coaching, and leadership development opportunities.

US 3w PTO

  • Handle inbound calls and warm leads to consult customers on insurance needs and match coverages.
  • Convert sales leads into policyholders using your sales expertise and customer-centric approach.
  • Receive paid training, licensing, and a supportive remote work environment from day one.

Liberty Mutual is a Fortune 100 insurance company helping customers protect their assets and pursue their goals. They offer a supportive culture with comprehensive benefits, flexible work arrangements, and opportunities for growth.

US Canada

  • Take great care of customers by catching gaps, discounts, and renewal spikes they didn't know about.
  • Answer inbound calls and process service requests for auto, home, and other policies.
  • Problem-solve to remove barriers and improve the product by sharing customer feedback.

Jerry.ai builds an AI agent to help people manage their car and home ownership, including insurance, repairs, and financing. The company has over 5 million customers, is fully remote, and has a team-oriented culture.

US

  • Educate clients on supplemental benefit and financial protection programs via virtual meetings.
  • Build and maintain long-term client relationships through consistent communication and support.
  • Participate in ongoing training and coaching to develop skills and advance into leadership roles.

This role is posted on behalf of a partner company that manages all applications and next steps. The company focuses on helping individuals and families achieve financial security through supplemental benefit programs, fostering a service-oriented team environment.

US

  • Lead client appointments via Zoom and phone to understand needs and provide guidance on benefits and coverage.
  • Coach and support team members to foster a collaborative remote culture while maintaining service quality.
  • Develop leadership skills through structured mentorship and training, with performance-based advancement opportunities.

The partner company provides professional guidance on benefits and coverage options. The remote team emphasizes mentorship, accountability, and professional growth.

US

  • Provide accurate and timely responses to travel insurance calls, identifying customer needs and aligning them with appropriate products.
  • Cultivate strong customer relationships by delivering exceptional experiences and resolving issues with independence.
  • Work remotely within the USA during business hours, leveraging communication and teamwork skills to achieve team goals.

Sutherland is a global business process outsourcing company that provides customer experience and digital services. The company emphasizes diversity and career growth, with 80% of frontline leaders promoted from within.

US

  • Handle inbound customer calls and provide thoughtful guidance on insurance coverage and policy needs.
  • Research, troubleshoot, and resolve complex customer inquiries using internal systems and tools.
  • Contribute ideas to improve tools, product experiences, and customer service processes.

The company is a partner in the insurance industry, helping customers navigate coverage with clarity and ease. It is a remote-first organization focused on customer service excellence, valuing empathy, independence, and collaboration.

Global

  • Meet virtually with clients who have expressed interest in learning about their benefit options to understand their needs and provide personalized guidance.
  • Assist clients through the enrollment process with professionalism and care while building lasting relationships.
  • Deliver exceptional customer service with a focus on understanding each client's unique situation.

Global Elite Empire Consultants is an independent third-party recruiting firm connecting clients with benefit options. They foster a supportive, collaborative remote team environment with performance-based growth opportunities.

$19–$21/hr
US Canada

  • Respond to inbound calls from prospective customers for auto, home, and other insurance policies.
  • Educate customers on policy details like coverage and pricing, and prepare quotes through carriers.
  • Problem-solve and objection-handle to help customers bind a policy with Jerry.

Jerry.ai is building an AI agent to manage physical assets, starting with car insurance and expanding into home and other areas. They have over 5 million customers, raised $240M+, and have been profitable since 2024, with a fully remote team and offices in several US cities and Toronto.

US

  • Sourcing new sales opportunities and establishing leads through outbound calls and emails.
  • Educating family members on available benefits and assisting with enrollment forms.
  • Maintaining knowledge of company services and complying with HIPAA and PHI guidelines.

They provide health insurance services to nursing home residents and their families, focusing on enrollment and education. The company is a team-oriented organization that values compliance, confidentiality, and customer service.

US

  • Lead, coach, and mentor a remote sales team to achieve high performance.
  • Engage with clients via virtual consultations to explain benefits and coverage.
  • Work with qualified company-provided leads to drive business growth.

Our partner company provides benefits and insurance solutions to clients across the United States through virtual consultations. They foster a positive, accountable, and high-performing culture with a strong emphasis on leadership development and professional growth.