Client Service Team Lead

Accountabilities:

• Meet with clients via Zoom and phone to understand needs and provide guidance on benefits and coverage options.
• Respond to client questions and resolve concerns with solutions-focused support.
• Assist with enrollment, policy updates, and maintain accurate communication.

Requirements:

• At least 18 years old and legally authorized to work in the US.
• Strong customer service skills with excellent verbal communication.
• Demonstrated leadership potential and interest in coaching others.

Benefits:

• 100% remote work from anywhere in the US with flexible scheduling.
• One-on-one coaching, executive mentorship, and weekly leadership development.
• Performance-based compensation, bonuses, and career advancement opportunities.