Virtual Customer Service Assistant

Key Responsibilities:

• Meet with clients virtually via Zoom and phone to understand their needs and provide support.
• Answer client questions about available benefits, coverage, and services.
• Assist with applications, enrollments, and policy updates while maintaining accurate records.

Requirements:

• Must be at least 18 years old and legally authorized to work in the US.
• Strong verbal and written communication skills with a customer-focused mindset.
• Self-motivated, dependable, and capable of working independently in a remote environment.

Benefits:

• 100% remote work with flexible scheduling and no commute.
• Weekly compensation, performance bonuses, and leadership incentives.
• Structured onboarding, ongoing coaching, and professional development opportunities.