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Responsibilities:
- Manage multiple channel interactions professionally and efficiently.
- Effectively present and discuss products and services with integrity.
- Focus on provider retention through first call resolution.
Qualifications:
- 1 year customer service experience required.
- Ability to interpret detailed policies and procedures.
- Bi-lingual (Spanish) a plus.
About Us:
- We prioritize health and wellbeing in a flexible environment.
- We invest in training and continuing education for growth.
- We encourage volunteering in the community.
Capital Blue Cross
Capital Blue Cross is an independent licensee of the Blue Cross Blue Shield Association offering health insurance. It is consistently voted one of the "Best Places to Work in PA" and values employee growth and community involvement.