New Customer Solutions Team Manager
Benefits
5w PTO
16w maternity
16w paternity
Similar Jobs
See allNew Customer Solutions Guide
Scout Motors
US
Customer Support
CRM
Analytical Skills
Manager, Customer Success
ComputerCare
US
Customer Success Leadership
People Management
Product Knowledge
Customer Support Manager
Kalibri Labs
Global
Team Management
Customer Support
Documentation
Manager, Customer Support
First Due
US
Customer Support Operations
Team Management
Zendesk
Manager Customer Support
Unit4
Customer Service
Management
Data Analysis
What you'll do:
- Lead and support frontline Customer Solutions teams, creating a culture of respect and accountability.
- Coach and develop team members as Scout scales.
- Partner cross-functionally to improve the customer experience.
What you'll bring:
- 7+ years in Customer Support with 2-3 years management experience.
- Strong communication and analytical skills with a customer-first mindset.
- Experience with escalations, root cause analysis, and KPIs.
What you'll gain:
- Competitive compensation and benefits, including medical, dental, vision, and 401(k).
- Generous PTO, parental leave, and corporate vehicle program.
- Opportunity to build an iconic brand from the ground up.
Scout Motors
Scout Motors is reviving an iconic American vehicle brand, developing electric and range-extended pickup trucks and rugged SUVs. The company fosters an entrepreneurial, inclusive culture and empowers teams to innovate and build from the ground up.