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Company Overview:
- Sutherland is a global digital transformation company helping clients achieve greater agility.
- We support some of the world's most recognized brands across multiple industries.
- We are a Great Place to Work-certified employer with a team of problem-solvers.
Role Responsibilities:
- Deliver professional service via phone, email, or web inquiries.
- Identify upselling and cross-selling opportunities to meet client needs.
- Collaborate with team members to support customers throughout the policy cycle.
Qualifications:
- 2+ years of customer service experience preferred; call center experience a plus.
- Strong communication and problem-solving skills with typing speed of 30+ WPM.
- High school diploma or GED required; proficient PC and multitasking skills.
Perks and Benefits:
- Up to $20/hour pay with monthly incentives and recognition programs.
- Work-from-home flexibility with company-provided equipment.
- Career growth opportunities: 80% of frontline leaders promoted from within.
Sutherland
Sutherland is a global digital transformation company that helps clients achieve greater agility and transform automated customer experiences. With over 35 years in business and a Great Place to Work certification, they foster a culture of problem-solving, relationship-building, and career growth.