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Key Responsibilities:
- Resolve complex consumer issues and advise representatives on high-level issues.
- Assist policy holders with billing, policy changes, and recommendations.
- Work in a fast-paced environment while maintaining a positive customer experience.
Qualifications:
- High School Diploma or equivalent and at least 6 months of customer service experience.
- Ability to type 25+ wpm and comfort with Windows-based systems.
- Strong communication, organizational, and critical thinking skills.
Benefits:
- Comprehensive health benefits including medical, vision, and dental.
- 401(K) plans, life insurance, and supplemental coverage options.
- Health and personal time off (HPT) and retailer discounts.
Company Culture:
- We prioritize inclusion and diversity, ensuring every employee feels valued.
- We offer limitless career advancement opportunities for ambitious individuals.
- We support military families and active-duty service members.
TP
TP is a leading global provider of digital business services, partnering with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion and diversity, providing limitless career advancement.