Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Manage large amounts of inbound calls in a timely manner following communication scripts.
Identify customer needs, clarify information, research, and provide solutions or alternatives while upselling products when possible.
Remain positive and professional in all customer interactions, with flexibility to cross train as requested.
Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.
Handle inbound calls with professionalism, resolving issues and answering inquiries.
Troubleshoot technical problems and document interactions accurately.
Upsell products and services while maintaining a positive customer experience.
MCI is a tech-enabled business services company delivering Customer Experience, BPO, and cloud solutions across industries like healthcare, retail, and finance. With over 10,000 employees, we foster a culture of growth, learning, and diversity.
Provide exceptional inbound phone support to Copart Members throughout their membership lifecycle.
Resolve customer inquiries with a focus on first-call resolution and maintain professional communication.
Utilize company resources to gather information and offer solutions, meeting customer needs efficiently.
Copart is a technology leader and premier global online vehicle auction platform, connecting sellers to over 750,000 buyers in 190+ countries. With over 200 facilities worldwide, Copart fosters a diverse and inclusive culture where employees are encouraged to innovate and contribute meaningfully.
Resolve complex consumer issues and advise first-level representatives on high-level issues.
Assist policy holders with billing questions and concerns, and support policy changes as requested.
Provide recommendations and adjustments to meet policy holders' needs in a fast-paced environment.
TP is a leading global provider of digital business services, partnering with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, TP fosters a culture of inclusion and diversity, providing limitless career advancement.
Serve as the primary point of contact for customers via phone, resolving issues and guiding solutions.
Accurately document interactions and collaborate with departments to ensure positive experiences.
Exceed satisfaction goals with strong communication and problem-solving skills.
InteLogix is a trusted leader in providing innovative human capital solutions and exceptional services. With 19 global centers, they help 23 million people and their families simplify work and life, driven by teamwork and excellence.
Provide professional, courteous, and personalized assistance on every customer call.
Maintain accurate records of interactions and multitask confidently while engaging with customers.
Meet or exceed expectations for call efficiency, schedule adherence, and quality.
Signet Jewelers is the world's largest retailer of diamond jewelry, operating over 2,800 stores globally under brands like Kay Jewelers and Zales. We are a people-first company with a diverse and inclusive culture, certified as a Great Place to Work.
Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.
Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.
Provide quality customer service by handling inbound and outbound calls professionally.
Take accurate notes, schedule appointments, and process orders with attention to detail.
Maintain multitasking abilities while following scripts and documenting calls effectively.
AnswerAide provides 24/7 telephone answering services and customer service outsourcing for businesses. Their supportive team culture emphasizes training and appreciation, helping employees thrive in a positive work environment.
Respond to inbound customer calls and provide exceptional service for financial products.
Manage customer inquiries, payment processing, and account updates.
Maintain high-quality communication and adaptability in a remote, fast-paced environment.
Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered platform. It is a values-driven organization with a focus on inclusion and culture, employing a diverse workforce.
Take great care of customers by catching gaps, discounts, and renewal spikes they didn't know about.
Answer inbound calls and process service requests for auto, home, and other policies.
Problem-solve to remove barriers and improve the product by sharing customer feedback.
Jerry.ai builds an AI agent to help people manage their car and home ownership, including insurance, repairs, and financing. The company has over 5 million customers, is fully remote, and has a team-oriented culture.
Handle incoming calls and answer routine to complex questions from members and providers.
Investigate member inquiries and provide timely responses within SLAs.
Document customer interactions in CRM and maintain accurate records.
Qualfon is a global provider of omnichannel customer experience and business support solutions. They strive to help people pursue their total vocation by creating job opportunities and fostering a supportive, purpose-driven team.
Handle inbound calls and warm leads to convert prospects into policyholders.
Use sales expertise to consult customers on insurance needs and match coverages.
Represent the Liberty brand with integrity and a customer-centric focus.
Liberty Mutual is a Fortune 100 insurance company providing property and casualty insurance. With a large workforce and a culture focused on inclusion and professional development, they offer comprehensive benefits and flexible work arrangements.
Connect with customers via phone, email, chat, and social media to resolve their questions or concerns.
Calmly de-escalate issues and escalate interactions when necessary.
Track all call-related information for auditing and reporting purposes.
TP is a global digital business services company that delivers advanced, digitally powered business services to help brands streamline their business. With over 500,000 employees speaking 300+ languages, they foster an inclusive and diverse culture.
Manage inbound and outbound customer calls, handle inquiries, and provide appropriate solutions.
Accurately document interactions and follow company scripts while maintaining professionalism.
Maintain a distraction-free workspace and perfect attendance during the initial training period.
Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies. They focus on creating opportunities for university students and recent graduates, offering structured training and ongoing coaching.
Provide accurate and timely responses to travel insurance calls, identifying customer needs and aligning them with appropriate products.
Cultivate strong customer relationships by delivering exceptional experiences and resolving issues with independence.
Work remotely within the USA during business hours, leveraging communication and teamwork skills to achieve team goals.
Sutherland is a global business process outsourcing company that provides customer experience and digital services. The company emphasizes diversity and career growth, with 80% of frontline leaders promoted from within.
Schedule and coordinate day-to-day activities of healthcare workers.
Screen and hire caregivers, and communicate regularly with field staff.
Answer phone calls, provide excellent customer service, and prepare staffing reports.
Cloverleaf Care is a rapidly expanding healthcare services company based in the US. They have a positive culture with ten years of remote work expertise, valuing employee input and respect.
Guide engaged users through the insurance purchasing process with no cold-calling.
Simplify the process by comparing 55+ insurance companies to find the best fit.
Close deals by helping customers finalize their new policy.
Jerry is the #1 rated app for car owners, helping over 5 million people save money on insurance, repairs, and loans. Since 2019, they have become one of the fastest-growing tech companies in the U.S., with a profitable, fully remote team of over 5 million customers.
Handle inbound calls and warm leads to consult customers on insurance needs and match coverages.
Convert sales leads into policyholders using your sales expertise and customer-centric approach.
Receive paid training, licensing, and a supportive remote work environment from day one.
Liberty Mutual is a Fortune 100 insurance company helping customers protect their assets and pursue their goals. They offer a supportive culture with comprehensive benefits, flexible work arrangements, and opportunities for growth.
Connect with consumers to resolve delinquent account issues and negotiate solutions.
Work remotely with a competitive hourly rate plus commission and paid training.
Utilize strong communication and problem-solving skills in a fast-paced call center environment.
AllianceOne, a subsidiary of Teleperformance, provides contact center management and accounts receivable solutions. As a global leader, they foster a culture of growth and enthusiasm, seeking over-achievers to join their team.