Represent Sun Auto brands through phone, web chat, and social interactions to schedule appointments and resolve customer issues.
Maintain accurate customer records using CRM tools and demonstrate a positive, helpful attitude in all communications.
Collaborate with business partners on customer escalation and retention to protect brand reputation and likelihood to recommend.
Sun Auto Tire & Service is a leading automotive service provider specializing in tire sales and vehicle maintenance. They offer a supportive culture with opportunities for growth, competitive benefits, and a focus on customer satisfaction.
Handle inbound customer calls and provide timely, professional responses across multiple channels.
Manage customer inquiries through Zendesk and maintain accurate support records.
Conduct outbound follow-ups to ensure customer engagement and satisfaction.
Scale Army Careers is a staffing company that hires contractors for technology clients. They are a growing organization with a focus on remote work and contractor roles.
Conduct 120-200 calls per day to prior customers seeking additional capital.
Assist past clients with new financing applications via phone, email, and text.
Identify client needs and align them with appropriate product offerings.
Five Star Solutions is a fast-paced, high-growth INC 5000 company that provides financial products to business owners. It values diversity and is committed to a professional, diverse workforce.
Manage inbound leads for bridge and rental clients, educating and developing leads through phone, email, and events.
Make 80 to 100 dials daily to identify and qualify leads, separating Market Qualified Leads from Qualified Leads.
Support pre-sales by serving as the first touch point for prospects, setting the tone for the sales cycle.
Kiavi is one of the nation’s largest private lenders to residential real estate investors, using data and technology to provide faster access to capital. With over 500 employees, they have won multiple awards including Forbes Fintech 50 and Fast Company's Most Innovative Companies.
Manage large amounts of incoming phone calls and internal transfers from other departments.
Identify and assess customers’ needs to achieve satisfaction through open and interactive communication.
Build sustainable relationships and trust with customers by providing accurate information and solving problems.
A1 Garage Door Service is the largest residential garage door service company in North America, operating in 40+ markets across 20 states. Founded in 2007, the company has a culture of ownership and customer focus, with a remote work environment and AI-guided interview process.
Enter, update, and maintain customer information in company systems
Contact customers via phone or email to respond to inquiries and resolve routine questions
Maintain accurate records of customer interactions and work on assigned projects
CRC Benefits is an industry leading provider of benefits services. The company has a culture based on inclusion, trust, collaboration, and innovation, and has earned a Top Workplaces USA award three years in a row.
Handle high volumes of incoming calls and produce sales leads.
Identify customer needs, provide accurate information, and resolve complaints.
Maintain records, follow communication procedures, and exceed service targets.
Twelve31 connects clients with product/services support and resolves customer issues. The company emphasizes a customer-first culture and seeks empathetic, communicative team members.
Assist customers with transportation questions and concerns.
Schedule, modify, and cancel reservations as requested.
Document and resolve customer complaints accurately and professionally.
Modivcare connects people with care by facilitating non-emergency medical transportation and personal/home care services. They serve underserved populations to improve access, reduce costs, and enhance outcomes, offering a supportive team environment with comprehensive benefits.
Serve as the primary point of contact for customers via phone, resolving issues and guiding solutions.
Accurately document interactions and collaborate with departments to ensure positive experiences.
Exceed satisfaction goals with strong communication and problem-solving skills.
InteLogix is a trusted leader in providing innovative human capital solutions and exceptional services. With 19 global centers, they help 23 million people and their families simplify work and life, driven by teamwork and excellence.
Act as first point of contact for prospective homebuyers, managing online and phone inquiries to qualify leads and schedule appointments.
Collaborate with marketing, sales, and operations teams to enhance customer experience and drive qualified traffic to communities.
Maintain accurate records in CRM and provide support for digital marketing initiatives and sales team efforts.
Sekisui House U.S. builds homes under brands like SHAWOOD and Richmond American, leveraging over 60 years of global experience. With 2.6 million homes built, they foster a culture of teamwork, health, and work-life balance.
Handle incoming calls and answer routine to complex questions from members and providers.
Investigate member inquiries and provide timely responses within SLAs.
Document customer interactions in CRM and maintain accurate records.
Qualfon is a global provider of omnichannel customer experience and business support solutions. They strive to help people pursue their total vocation by creating job opportunities and fostering a supportive, purpose-driven team.
Provide customer service support for business requests via phone, email, and online portal.
Process orders, returns, replacements, credits, and provide pricing and availability information.
Document service requests in CRM and monitor follow-ups to ensure timely resolution.
Allegion specializes in security around the doorway and beyond with over 14,000 employees globally. The company is committed to building a diverse and inclusive workplace and has been recognized with the Gallup Exceptional Workplace Award.
Answer incoming calls professionally and follow up on customer quotes for a UK-based bus transportation business.
Document customer inquiries accurately and escalate issues to the client when needed.
Maintain organized records and provide excellent customer service throughout the booking process.
20four7VA connects independent contractors with clients worldwide, focusing on developed markets like the US, UK, Canada, and Australia. They offer a supportive community, free training, and weekly payments for a variety of remote roles.
Answers incoming calls and chats from customers to resolve inquiries, handle complaints, and provide non-technical information.
Utilizes mechanized systems to initiate service orders and handle customer requests, completing call logs and reports.
Identifies and escalates priority issues, may assist in training new employees, and supports multiple queues or skill sets.
Peraton is a next-generation national security company that drives missions of consequence globally, serving as a valued partner to essential government agencies. With a focus on solving daunting challenges, the company supports every branch of the U.S. armed forces and employs a workforce dedicated to protecting the nation and allies.
Provide product and service information to customers and answer their coverage questions.
Develop and maintain a knowledge base of evolving products and services.
Review customer agreements to develop cost-effective plans.
We are a leading supplemental benefits company with over 65 years of experience. We are expanding our team and looking for ambitious individuals to join our remote workforce.
Serve as a travel expert for corporate clients, planning domestic and international travel and ensuring adherence to policies.
Conduct fact-finding interviews and use GDS systems like Apollo to secure cost-effective travel arrangements.
Maintain customer service excellence, update clients on travel status, and stay informed on industry trends.
CI Azumano is a full-service travel management company for businesses, governments, and personal travelers, offering 24/7 support and services like travel expense management and technology solutions. The company is part of Seneca Holdings, emphasizes a collaborative culture, and provides competitive benefits to its team.
Manage large amounts of inbound calls in a timely manner following communication scripts.
Identify customer needs, clarify information, research, and provide solutions or alternatives while upselling products when possible.
Remain positive and professional in all customer interactions, with flexibility to cross train as requested.
Five Star Call Centers provides customer service solutions for clients by handling telephone inquiries. They are a diverse employer committed to hiring the best people, with values of professionalism and EOE compliance.
Quickly respond to leads and serve as the first personal interaction with prospects, generating buyer conversations for qualified sales opportunities.
Qualify leads through research and targeted communication, collaborating with sales team to schedule discovery calls and product demos.
Meet or exceed assigned quota of contact engagements while maintaining accurate records in tracking systems.
Redwood Software is the leader in full stack automation fabric solutions for mission-critical business processes, offering a SaaS-based composable automation platform for ERP. Their global team of automation experts and customer success engineers provides world-class support to empower customers to orchestrate, manage, and monitor workflows across any environment.
Handle inbound calls and inquiries with warmth, speed, and precision.
Run outbound follow-ups and reactivation campaigns via calls and texts.
Quote accurately, confirm details, keep CRM clean, and hit performance targets.
MaidThis is a fast-growing home services company with a fully remote operations and sales team. They support multiple markets with a focus on customer experience, accountability, and results.
Qualify and route inbound leads across self-service and inside sales channels.
Engage prospects via phone, email, and live chat to book product demonstrations.
Consistently meet monthly targets measured by demos booked and completed.
Sitemate builds software for the built world, empowering construction and industrial companies to digitize workflows with their product Dashpivot. With over 150 employees across 18+ countries, they value transparency, diversity, and high velocity.