Source Job

$37,500–$46,500/yr
US

  • Handle high volumes of incoming calls and produce sales leads.
  • Identify customer needs, provide accurate information, and resolve complaints.
  • Maintain records, follow communication procedures, and exceed service targets.

Customer Support Phone Skills CRM Systems Communication Problem Solving

20 jobs similar to Remote Customer Service Representative

Jobs ranked by similarity.

US

  • Maintain a professional and friendly attitude while communicating with customers via phone, web, and in-person.
  • Build relationships, resolve complaints, and provide prompt responses to ensure customer satisfaction.
  • Process orders, maintain records of interactions, and stay updated on company offerings.

Breeze Unlimited provides customer service solutions for businesses. The company size and culture are not specified in this posting, but the tone suggests a professional and customer-focused environment.

US

  • Respond to customer inquiries via phone, email, chat, and social media in a timely and professional manner.
  • Resolve customer issues and complaints with patience and empathy, working toward mutually beneficial solutions.
  • Document customer interactions accurately in the CRM system and maintain detailed records of all transactions.

LesBaird Consulting LLC is a consulting firm that provides professional support services to help businesses improve efficiency and achieve sustainable growth. The company is a smaller or emerging firm that emphasizes clear communication, attention to detail, and a customer-focused mindset.

$48,000–$58,000/yr
US

  • Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner.
  • Resolve non-technical issues using approved workflows and collaborate with other CSRs to handle complex cases.
  • Analyze borrower needs, guide them through program options, and accurately document all interactions.

PeopleJoy provides managed education benefits software for employers. The company has a diverse team united by a shared drive to help others and values progress over perfection in a supportive culture.

US

  • Respond to inbound and outbound customer calls with professionalism and empathy.
  • Document all interactions and resolve issues efficiently using CRM software.
  • Meet performance metrics and collaborate with team members to ensure excellent service.

US

  • Conduct 120-200 calls per day to prior customers seeking additional capital.
  • Assist past clients with new financing applications via phone, email, and text.
  • Identify client needs and align them with appropriate product offerings.

Five Star Solutions is a fast-paced, high-growth INC 5000 company that provides financial products to business owners. It values diversity and is committed to a professional, diverse workforce.

  • Handle inbound calls from HP SMB customers to resolve inquiries about orders, payments, shipping, and returns.
  • Perform outbound follow-ups and collaborate with HP partners to resolve order exceptions and fulfill orders.
  • Document interactions in case management tools and identify process improvement opportunities.

HP is a leading global technology company that provides hardware, software, and services to customers worldwide. With a large workforce, HP values customer service and innovation, fostering a collaborative and professional culture.

US

  • Respond to customer inquiries via phone, email, and chat in a timely, efficient, and professional manner.
  • Troubleshoot customer issues, identify root causes, and provide effective solutions.
  • Guide customers on product usage, features, and best practices to enhance their experience.

WeSalute is a public benefit corporation that operates a two-sided marketplace connecting Brands and the WeSalute Community, providing benefits and exclusive offers. The company is expanding and seeks a compassionate customer support representative to join their team.

Americas Unlimited PTO 16w maternity 16w paternity

  • Research and identify target accounts, building a robust prospect list using various tools.
  • Initiate outreach through cold calls, emails, and social media to generate interest and qualify leads.
  • Schedule high-quality meetings between decision-makers and the sales team while maintaining accurate CRM records.

Customer.io helps over 9,000 companies send billions of automated emails, push notifications, in-app messages, and SMS using real-time behavioral data. They are a mid-sized company that values empathy, transparency, responsibility, and a little awkwardness.

$27–$34/hr
US

  • Respond to customer inquiries via email, chat, and phone.
  • Resolve customer issues accurately and professionally.
  • Document customer interactions and maintain accurate records.

The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.

Global

  • Manage inbound and outbound customer calls, handle inquiries, and provide appropriate solutions.
  • Accurately document interactions and follow company scripts while maintaining professionalism.
  • Maintain a distraction-free workspace and perfect attendance during the initial training period.

Voice Dream LLC is a remote talent acquisition company specializing in sourcing top international talent for US-based companies. They focus on creating opportunities for university students and recent graduates, offering structured training and ongoing coaching.

US

  • Handle incoming customer inquiries with professionalism and empathy, managing high-volume calls while adhering to client guidelines.
  • Utilize AI-powered tools and internal systems to deliver fast, personalized service and resolve issues efficiently.
  • Stay informed on loyalty program updates and escalate unresolved issues to ensure customer satisfaction and brand loyalty.

Kobie is a loyalty solutions company that helps brands build lasting emotional connections with their consumers. They have been named a Top Workplace in the USA and employ a collaborative, growth-focused team.

US

  • Handle 75–100 inbound/outbound calls per day to convert warm leads and current customers into service appointments.
  • Achieve and exceed KPIs for conversion rates, upsells, cross-sells, and revenue goals.
  • Provide VIP white-glove customer service and use CRM to track interactions and schedule appointments.

Stress-Free Auto Care redefines the auto repair experience with honesty, transparency, and convenience. They are a growing, supportive team focused on reshaping the automotive service industry.

$70,000–$120,000/yr
North America Canada

  • Manage high-volume phone calls to qualify leads and book onsite meetings for customers.
  • Maintain clean CRM records for every call, outcome, and next step.
  • Analyze personal performance data to help scale the process and book 10x more meetings.

Wonderly builds an end-to-end AI business platform for service businesses like roofers and law firms, replacing multiple tools with one system. Backed by YC and Sam Altman with a $500M+ valuation and hundreds of thousands of users, it's a fast-paced environment for high performers.

$28–$38/hr
Global

  • Provide professional support for customer bookings, inquiries, and service requests.
  • Coordinate and track services from start to finish, maintaining accurate records.
  • Deliver excellent customer experiences and escalate complex issues as needed.

AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.

US

  • Act as first point of contact for prospective homebuyers, managing online and phone inquiries to qualify leads and schedule appointments.
  • Collaborate with marketing, sales, and operations teams to enhance customer experience and drive qualified traffic to communities.
  • Maintain accurate records in CRM and provide support for digital marketing initiatives and sales team efforts.

Sekisui House U.S. builds homes under brands like SHAWOOD and Richmond American, leveraging over 60 years of global experience. With 2.6 million homes built, they foster a culture of teamwork, health, and work-life balance.

US

  • Provide timely and effective responses to customer inquiries via phone, email, chat, and social media.
  • Review, investigate, and resolve customer issues to maintain high satisfaction.
  • Maintain accurate records of customer interactions and resolutions.

Chefman designs and sells kitchen appliances and smart cooking products. The company values customer satisfaction and fosters a collaborative team environment.

US 4w PTO

  • Assist customers through chat, email, and phone to resolve issues efficiently.
  • De-escalate challenging situations and provide timely, customer-focused resolutions.
  • Collaborate with internal teams to share feedback and improve processes.

Green Filing provides digital platform solutions for legal services. The company fosters a supportive, collaborative, and remote-friendly culture.

Philippines

  • Contact and qualify cold and warm leads through phone calls, strategically prioritize target account lists.
  • Act as subject matter expert on services, track all activity in CRM, and report KPIs to leadership.
  • Work closely with internal teams to develop lead gen programs and maintain an upbeat, professional demeanor.

Bungalow is a real estate investment, management, and rental platform revolutionizing the housing market with a mission to provide beautiful, flexible, and affordable housing options. As the largest and fastest-growing rental company in the United States, they have a dynamic, fast-paced culture focused on innovation.

Canada

  • Conduct outbound sales calls and follow-ups with existing and prospective customers.
  • Analyze customer shipping history and identify opportunities to strengthen partnerships.
  • Address customer concerns related to billing, shipping, and service issues.

The company provides shipping solutions and focuses on customer growth and retention. It offers a supportive remote work environment with opportunities for professional development.

  • Identify decision makers within targeted leads to begin the sales process.
  • Penetrate all targeted accounts and radiate sales from within the client base.
  • Collaborate with Sales Supervisor and Account Managers to determine strategic sales approaches.

Netsync Network Solutions is a minority-owned, value-added reseller (VAR) specializing in collaboration, data center, cloud, network infrastructure, and security solutions. The company emphasizes integrity, vision, and passion in its team, fostering a culture of high energy and collaboration.