Respond to customer inquiries via email, chat, and phone.
Resolve customer issues accurately and professionally.
Document customer interactions and maintain accurate records.
The company provides a service platform and is seeking a Customer Support Specialist to deliver exceptional customer service. The company offers a supportive team environment with career growth opportunities and competitive benefits.
Respond to customer inquiries via email and live chat with timely, professional communication.
Troubleshoot technical issues and become a product expert to educate customers on features.
Partner with cross-functional teams to improve processes and capture customer feedback.
WellSaid Labs is the leading AI voiceover studio for enterprise and professional use. They are a fast-growing company with a collaborative team culture focused on building AI responsibly.
Support customers via voice and chat using Amazon Connect, delivering a positive experience through empathy and clear communication.
Resolve issues using AWS tools, accurately document interactions, and manage follow-ups in a fast-paced call center environment.
Collaborate with teammates, escalate complex issues as needed, and participate in ongoing training.
Encoura empowers students and institutions to create meaningful connections for informed decision-making. Since 1972, the company has evolved its products and services to support enrollment, research, marketing, student success, and advancement.
Respond timely to customer inquiries via phone, email, and chat, researching issues and providing workable solutions.
Assist with scheduling, insurance questions, medication requests, and general information, building customer trust.
Thrive in a remote environment by maintaining a consistent workspace, ensuring security, and using available resources effectively.
Carenet Health pioneers advancements in healthcare consumer journeys, interacting with 1 in 3 Americans daily. For over 30 years, they have combined human touch with data-driven technology, fostering a collaborative and innovative culture that empowers growth through trust and accountability.
Provide timely and effective responses to customer inquiries via phone, email, chat, and social media.
Review, investigate, and resolve customer issues to maintain high satisfaction.
Maintain accurate records of customer interactions and resolutions.
Chefman designs and sells kitchen appliances and smart cooking products. The company values customer satisfaction and fosters a collaborative team environment.
Spend approximately 95% of your time delivering exceptional customer service via phone, live chat, and email.
Apply problem-solving abilities to assist customers with software support for accounting, payroll, and tax-related inquiries.
Work independently for about 80% of the day while collaborating remotely with team members and attending meetings.
Patriot Software is a remote-first, product-led tech company on a mission to make accounting and payroll fast, simple, and affordable for millions of American businesses. With 175+ team members across the U.S. and a collaborative office hub in Canton, Ohio, they foster a high-trust environment where ideas move quickly and quality matters.
Deliver friendly, knowledgeable phone, email, and chat support to customers.
Guide customers through product features, troubleshooting, and best practices.
Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues.
Skimmer modernizes the pool and spa service industry with a SaaS platform used by over 6,000 pool pros. We are a private equity–backed, fast-growing company with a collaborative, ego-free culture of big thinkers.
Handle inbound calls and chat boxes from members regarding Sidecar Health’s products and services.
Provide excellent customer service in a timely manner while building rapport and maintaining positive relationships.
Handle issues and complaints, and maintain policies and standard operating procedures.
Sidecar Health is redefining health insurance with a mission to make excellent healthcare affordable and accessible for everyone. The team consists of passionate individuals from diverse backgrounds including tech leaders and healthcare professionals, all driven to fix a broken system.
Respond to client inquiries via phone, email, chat, SMS, and ticketing systems in a supportive, professional manner.
Resolve non-technical issues using approved workflows and collaborate with other CSRs to handle complex cases.
Analyze borrower needs, guide them through program options, and accurately document all interactions.
PeopleJoy provides managed education benefits software for employers. The company has a diverse team united by a shared drive to help others and values progress over perfection in a supportive culture.
Handle inbound customer calls and emails with empathy and professionalism.
Resolve issues, answer questions, and provide proactive solutions.
Document interactions and follow up as needed to ensure customer satisfaction.
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, it fosters a supportive, inclusive, and growth-oriented culture.
Respond to client inquiries and provide timely, professional support
Coordinate and manage service-related requests using established processes
Maintain organized records of client interactions and support activity
We provide client communications and support coordination services. Our remote team offers a structured, service-focused environment with opportunities for growth and a supportive culture.
Interact with customers via phone to understand their needs and provide tailored solutions.
Maintain high customer satisfaction by exceeding expectations and ensuring timely service.
Think quickly and creatively to solve unprecedented issues in a high-volume call environment.
HONK is transforming the towing and roadside assistance industry by turning high-stress automotive moments into seamless, brand-enhancing experiences. They are a remote-first company with a diverse and passionate team, committed to inclusivity and collaboration.
Respond promptly and professionally to customer inquiries via phone, email, and chat.
Assist customers with order management, troubleshooting, and complaint resolution while documenting interactions in CRM systems.
Maintain professionalism, empathy, and compliance with HIPAA and data security standards in a remote call center environment.
SleepRes is a venture-backed medical device startup revolutionizing sleep apnea and sleep-therapy technology. They are a small, agile, mission-driven team preparing for commercial launch of their innovative Kricket APAP device.
Provides support to customers by answering calls, resolving issues, and documenting interactions according to department standards.
Manages follow-up contacts and evaluates concerns to determine reasonable resolutions using department guidelines.
Refers unresolved grievances to Verizon Wireless and assists team members with shadowing and questions.
Cellular Sales provides customer support and sales services for Verizon Wireless. The company is a large organization with a focus on culture and employee assistance programs.
Provide professional support for customer bookings, inquiries, and service requests.
Coordinate and track services from start to finish, maintaining accurate records.
Deliver excellent customer experiences and escalate complex issues as needed.
AmazingCo creates unique experiences like mystery picnics and weekend getaways, helping clients worldwide build lasting memories. The company values great service and teamwork, with a growing global staff dedicated to innovation and customer satisfaction.
Manage customer interactions and resolve service requests with professional communication.
Handle inbound and outbound calls for scheduling, billing, and account support using internal systems.
Collaborate with internal teams to ensure timely resolution of customer issues and maintain accurate records.
Our partner is a company that provides customer care solutions for residential customers. The organization values reliability, teamwork, and service excellence, offering a supportive culture with career growth opportunities.
Answer customer messages by email, chat, and phone quickly and kindly.
Solve common questions yourself and pass complex issues to the right team with clear notes.
Handle urgent problems fast and keep customers updated until resolved.
Wing Assistant builds AI-enabled workforce solutions for growing businesses. They help companies get high-quality support across roles like executive assistance, admin support, customer support, and more.
Answer inbound calls and emails with a professional attitude, adapting communication style to each customer's situation.
Resolve billing questions, payments, and account maintenance as the single point of contact for problem-solving.
Troubleshoot and guide customers through WEX online platforms and mobile applications while multitasking multiple systems.
WEX is a global commerce platform that helps businesses solve operational complexities like employee benefits, managing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, tailoring services to meet unique business needs.