Customer Support Representative
Remote regions
USBenefits
Unlimited PTO
12w maternity
6w paternity
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What You’ll Do:
- Deliver friendly, knowledgeable phone, email, and chat support to customers.
- Guide customers through product features, troubleshooting, and best practices.
- Collaborate cross-functionally with Product, Success, and Engineering to surface feedback and resolve issues.
What You Bring:
- A knack for clear, confident, and friendly communication.
- Experience in customer support, technical support, or billing support.
- Strong multitasking and prioritization skills — you stay calm under pressure.
Why You’ll Love It Here:
- A mission-driven company with genuine customer love.
- A collaborative, ego-free culture that celebrates progress over perfection.
- Opportunities to grow and advance as Skimmer scales.
Skimmer
Skimmer modernizes the pool and spa service industry with a SaaS platform used by over 6,000 pool pros. We are a private equity–backed, fast-growing company with a collaborative, ego-free culture of big thinkers.