Customer Support Representative

Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a timely, efficient, and professional manner.
• Troubleshoot customer issues, identify root causes, and provide effective solutions.
• Guide customers on product usage, features, and best practices to enhance their experience.

Qualifications:

• Excellent communication skills (written and verbal) with strong phone etiquette.
• Proven ability to build rapport and trust with customers.
• Experience in a customer-facing role is highly preferred.

Additional Information:

• This is a part-time, remote position with a salary of $15 per hour.
• WeSalute is a public benefit corporation serving the WeSalute Community.
• May use AI tools to support the hiring process.