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Responsibilities:
- Assist customers with transportation questions and concerns.
- Schedule, modify, and cancel reservations as requested.
- Document and resolve customer complaints accurately and professionally.
Requirements:
- High School Diploma preferred; 0-2 years of customer service experience.
- Excellent customer service and interpersonal skills.
- Ability to type at least 35 words per minute.
Benefits:
- Medical, dental, and vision insurance.
- 401(k) retirement savings plan with company match.
- Paid time off and paid parental leave.
Modivcare
Modivcare connects people with care by facilitating non-emergency medical transportation and personal/home care services. They serve underserved populations to improve access, reduce costs, and enhance outcomes, offering a supportive team environment with comprehensive benefits.