Customer Experience Specialist 1

Job Responsibilities:

• Manage customer service interactions and resolve requests accurately and efficiently.
• Act as liaison with cross-functional teams and troubleshoot warranty claims.
• Meet service level agreements and maintain engagement in training activities.

Qualifications:

• 6+ months customer service experience in a fast-paced environment.
• HS Diploma or GED and strong communication skills.
• Proficiency in Microsoft Office and ability to multitask.

Why Work for Us:

• Generous paid time off and health insurance coverage.
• 401K plan with company match and tuition reimbursement.
• Opportunities for professional development and community involvement.