Call Center Service Representative 3 (SCA)

Peraton

Remote regions

US

Salary range

$39,000–$62,000/yr

Benefits

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Responsibilities:

  • Answers incoming calls and chats from customers to resolve inquiries and troubleshoot problems.
  • Provides product and service information, processes orders, and completes call logs and reports.
  • Works in multiple queues and may assist in training new employees.

Qualifications Required:

  • 2-4 years work experience with High School diploma and strong communication skills.
  • Must be a U.S. Citizen with an Active Public Trust and background investigation.
  • Experience with government travel systems and the Defense Travel System (3+ years).

Peraton Overview:

  • A next-generation national security company delivering trusted solutions to protect the nation.
  • Valued partner to essential government agencies, supporting all U.S. armed forces branches.
  • Employees solve the most daunting challenges across land, sea, space, air, and cyberspace.

Peraton

Peraton is a next-generation national security company that drives missions of consequence globally, serving as a valued partner to essential government agencies. With a focus on solving daunting challenges, the company supports every branch of the U.S. armed forces and employs a workforce dedicated to protecting the nation and allies.

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