Similar Jobs
See allTier I Help Desk Technician
TekSynap
US
ServiceNow
Troubleshooting
Customer Service
New Product Support Specialist
Mitratech
US
Customer Service
Salesforce.com
Jira
Customer Service Representative
Sutter Health
US
Customer Service
Microsoft Office
Communication
Customer Service Representative
U.S. Bank
US
Problem-solving
Negotiation
Time Management
Support Specialist I
Patterson
US
Customer Service
Technical Support
CRM
Responsibilities:
- Receives customer inquiries and fulfills requests with high-quality service.
- Matches customer needs with products and suggests new ones.
- Identifies, resolves, or escalates issues using ServiceNow.
Qualifications:
- High school diploma or GED required.
- Two years of invoicing/financial experience and three to five years in IT support.
- Experience with ServiceNow and Microsoft Office Suite.
Benefits:
- Medical, Dental, and Vision Insurance.
- Flexible Spending Accounts and Basic Life Insurance.
- 401(k) Retirement Savings Plan and Paid Time Off.
Cayuse Talent Solutions, LLC
Cayuse Talent Solutions, LLC provides staffing and workforce solutions. They are a temporary staffing firm that emphasizes high-quality customer service and professional growth.