Automotive Sales & Service Representative

Key Responsibilities:

• Handle inbound and outbound customer interactions professionally, building rapport and identifying needs through effective discovery techniques.
• Present and promote products, services, and membership benefits while tailoring recommendations to each customer's situation.
• Identify potential retention opportunities by educating members on benefits and applying consultative strategies to strengthen loyalty.

Qualifications:

• High School Diploma or equivalent and a minimum of 6 months of sales experience in a customer-focused environment.
• Strong communication, persuasion, negotiation, and relationship-building skills with excellent active listening abilities.
• Comfortable navigating multiple software applications and systems; ability to type at least 25 words per minute.

Benefits and Culture:

• Comprehensive health benefits including medical, vision, and dental, plus mental health resources and Employee Assistance Programs.
• Financial benefits such as competitive 401(K) plans, life insurance, supplemental medical coverage, critical care insurance, pet insurance, FSA plans, and retailer discounts.
• A culture of inclusion and diversity with limitless career advancement opportunities, supported by a global workforce of 500,000.