Temporary Call Center Universal Agent

How You'll Make an Impact:

• Identify and handle customer inquiries via Phone, Email, and Chat with strong service and sales skills.
• Use technology tools and training to maximize upsell and cross-sell opportunities.
• Maintain accurate documentation and data, escalating issues when needed.

We'd Love to Hear From You If:

• You have 6+ months of customer service experience and strong communication skills.
• You can work independently and adhere to a schedule including weekends and holidays.
• Preferred: call center, retail, or e-commerce experience and technical aptitude.

Make a Career at Carter's:

• Benefit from career development programs like Carter's University, Toastmasters, and mentorship.
• Grow in an inclusive environment with training and lifelong connections.
• Enjoy perks like a 30% employee discount and provided equipment.