Provide exceptional customer service across multiple channels including live chat, phone, email, and social media.
Resolve customer inquiries related to product advice, order issues, and general queries with professionalism.
Collaborate with team members and meet department targets while maintaining high service quality.
THG Ingenuity is a fully integrated digital commerce ecosystem, partnering with globally recognized brands like Coca-Cola and Nestle. They operate a large-scale tech platform and emphasize a diverse, inclusive culture with a focus on performance and employee well-being.
Convert inbound phone and online inquiries into successful sales by identifying customer needs and recommending tailored solutions.
Support customers throughout the post-order process and collaborate with architects and the factory for smooth delivery.
Work closely with your team to share knowledge and continuously improve sales practices.
Pineca Group is a leading online brand of prefabricated wooden buildings, delivering high-quality wood living solutions to thousands of customers across Europe each year. Founded in Lithuania and operating in 11 countries, the company is recognised for its craftsmanship, exceptional customer care, and an extensive product portfolio.
Serve as the customer's main point of contact through their initial onboarding, understanding their business and technical needs.
Lead onboarding kick-offs, training workshops, and coaching sessions while delivering training in German and English.
Partner with internal teams and advocate for customers to improve the onboarding playbook and ensure successful implementation.
Wordly provides high-quality, real-time translation services in 50+ languages for virtual and in-person events. It is a fast-growing, remote-first startup of industry veterans and senior tech pros who prioritize performance, customer happiness, and work-life balance.
Own inbound support across voice, chat, and email, ensuring customers get fast, helpful answers.
Manage cases end-to-end, including triage, prioritization, follow-ups, and clear closure.
Partner closely with Technical Support on complex issues and handle escalations calmly.
Voize builds an AI companion that frees nurses from administrative work, giving them more time for patient care. It's a fast-growing startup backed by $50M Series A, trusted by over 75,000 nurses and 1,100+ care facilities.
Deliver excellent customer service to panelists participating in market research surveys.
Ensure timely resolution or escalation of requests and communicate progress promptly.
Achieve or exceed required team KPI goals and coordinate escalations as needed.
Dynata is the global leader in online data collection for the market research industry. We have a collaborative, inclusive culture with a focus on excellence and have been recognized with the 2026 ATD BEST Award for talent development.
Provide exceptional customer support via chats, emails, and calls.
Maintain a 90%+ customer satisfaction score with prompt, empathetic solutions.
Collaborate with Engineering and Product teams to resolve complex customer issues.
Ideals is a global B2B SaaS product company providing secure document sharing and collaboration solutions for high-stakes processes. Trusted by over 2 million users from 300,000 companies, the team values commitment, excellence, collaboration, trust, and care.
Provide administrative support to the talent acquisition process, including scheduling interviews and updating candidate statuses in applicant tracking systems.
Review and screen candidate applications and develop interview schedules to ensure qualified candidates are evaluated.
Support the recruitment team with timely applicant reviews, progress updates, and coordination with recruiters or hiring managers.
Cielo is the world's leading Talent Acquisition Partner, delivering a better talent experience through Acquisition, Search, Consulting, and Digital Accelerators. The company creates careers for ambitious people and offers a culture of ownership, collaboration, and innovation.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.
Design the support experience for the Lexware business account across the whole customer journey.
Act as a liaison between the team, feature teams, and banking partners, bringing user perspectives into product decisions.
Monitor key metrics, uncover blind spots, and improve support processes.
Lexware develops accounting and business software for self-employed individuals and small businesses, helping over 450,000 German companies manage their finances. The team values diversity, inclusion, and collaboration, and is officially certified as a Great Place to Work®.
Consult customers on all questions related to our websites.
Work efficiently with customer requests to resolve issues and ensure retention.
Promote our websites and maintain high service quality.
Social Discovery Group (SDG) solves problems of loneliness and disconnection by transforming virtual intimacy into the new normal through social entertainment platforms. The company is a two-time 'Great Place to Work' winner and a top-5 company for work-from-anywhere jobs, with an international team of digital nomads.
Evaluate search results and AI-generated content for quality and relevance.
Conduct online research to verify information and support rating decisions.
Provide feedback and document edge cases to improve AI systems.
TELUS Digital AI is a global AI community of over 1 million contributors helping clients collect, enhance, and train data to build better AI models. They offer flexible remote work and a diverse, inclusive culture.
Serve as the first point of contact for members, handling inbound and outbound calls, texts, and emails.
Create, update, and manage customer cases accurately while following compliance and process requirements.
Provide empathetic, professional support in both English and Spanish to ensure positive customer experiences.
Five Star Solutions provides customer service and support solutions, serving as the first point of contact for members and clients. The company values diversity and is committed to cultivating a professional, diverse workforce by hiring the best people available.
Build pipelines for Samsara's DACH business through personalized outbound outreach via phone, email, and LinkedIn.
Conduct over 60 calls per day with potential customers, learning about diverse industries and their operations.
Develop product expertise and progress through a structured ADR program to become an Account Executive.
Samsara is the pioneer of the Connected Operations Cloud, helping organizations that depend on physical operations use IoT data to improve safety, efficiency, and sustainability. As a recently public company, Samsara fosters a performance-driven culture and supports a flexible, remote-first environment.
Provide written and phone support for customers on payroll software, resolving complex issues and detecting bugs.
Guide customers to optimal product use and independently solve technical and payroll-related questions.
Identify recurring requests and collaborate with support and development teams to improve product and self-service offerings.
Lexware develops accounting, payroll, tax, and financial software for self-employed individuals and small businesses, and is the market leader in Germany. The company fosters an agile, diverse culture with flexible hybrid work and is officially a Great Place to Work.
Lead commercial conversations with senior stakeholders and executives across European and international markets.
Assess organizational needs, business models, and strategic fit to determine engagement approaches.
Coordinate with internal teams and maintain client communication until structured handover.
The hiring organization is a partner company seeking a Senior Sales Lead to drive commercial growth across Europe. It operates in a remote-first environment with a consultative, professional culture and emphasizes autonomy and long-term growth.
Receive and process customer requests, preparing technical and commercial proposals with technologists.
Send requests for quotation to partners, obtain offers, and draw up offers to customers.
Handle non-standard situations and support process automation initiatives.
Xometry powers the industries of today and tomorrow by connecting innovators with manufacturers through a digital marketplace. As a global company, we offer a dynamic, fast-growing environment with a focus on technology and collaboration.
Investigate and resolve invoice-related queries accurately, providing clear and reliable information to clients.
Manage client inquiries end-to-end, collaborating with Finance, Product, and HR Operations teams to resolve complex issues.
Analyze client queries and trends to identify process gaps and recommend data-driven improvements.
A global customer experience operations team supporting clients in a fast-paced, remote-first environment. They span 26 countries and offer a diverse, inclusive international workplace.