Provide telephone, live chat, and email support to ensure smooth daily operation of services.
Work scheduled shifts with shift bonuses for night shifts, Sundays, or holidays.
Resolve customer issues and ensure satisfaction, with opportunities to grow and increase compensation.
Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. With hundreds of agency partners globally, Via is recognized as a leading transportation technology and service provider.
Handling customer enquiries in German via email with professionalism and promptness.
Resolving issues and complaints with empathy while ensuring brand standards are upheld.
Collaborating with internal teams to identify recurring issues and improve customer experience.
The Global Talent Co. connects exceptional global talent with innovative technology and lifestyle companies worldwide. It has a community of 25,000+ professionals and emphasizes equal access to opportunity regardless of birthplace.
Be the voice of customers and partners, managing requests via Zendesk and occasional calls with clarity and care.
Collaborate with teammates and cross-functional teams to solve complex challenges and improve processes.
Drive continuous improvement by identifying automation opportunities and enhancing product and services.
GOhiring is a leading software company for automated job posting and recruiting analytics. It operates as a small, collaborative team with high trust, creative freedom, and a focus on innovation.
Respond to customer inquiries via phone, email, chat with empathy and professionalism, providing accurate product information and personalized solutions.
Document interactions and maintain records in CRM, troubleshoot common issues, and escalate complex problems to appropriate departments.
Meet performance targets on response time, resolution rate, and customer satisfaction while collaborating with team members to improve services.
AUTODOC is a digital-first e-commerce powerhouse and Europe's leading online platform for the automotive aftermarket, founded in Berlin in 2008. With a team of over 5,500 professionals from 50 countries, it blends German heritage with high-tech innovation to redefine mobility across 27 European countries.
Support core service delivery and provide daily customer support via Freshdesk.
Work closely with local sales team and other departments to drive customer satisfaction.
Conduct training sessions to help customers maximize service usage.
Brandbank provides digital product content solutions for brands and retailers globally. It is part of NIQ, a consumer intelligence company with operations in over 100 markets, and fosters a diverse, relaxed team culture.
Registering and forwarding IT and network errors to appropriate resolution teams.
Diagnosing and resolving first-level network outages using IT tools.
Monitoring network devices in automated systems and maintaining communication with clients.
Deutsche Telekom ITTC Hungary Kft. is a subsidiary of Deutsche Telekom Group, providing IT and telecommunication services. It is one of the largest ICT employers in Hungary with over 5,000 employees and has been recognized as one of the most attractive workplaces.
You will be accountable for order delivery and coordination of order management process.
You will serve as SPOC between customer and operational teams.
You will manage customer escalations and propose process improvements.
We provide innovative information and communication technology services. We have grown to over 3900 employees and are the second largest employer in eastern Slovakia.
Provide high-quality customer service to Polish clients via Freshdesk platform.
Collaborate with local sales teams and cross-functional departments to resolve customer issues.
Drive customer satisfaction and contribute to retention and renewals.
NielsenIQ is a global measurement and data analytics company providing the most complete view of consumers and markets. It operates in over 100 markets covering more than 90% of the world's population and is part of Advent International.
Provide Tier 2 technical support for complex issues related to hardware, software, networking, and POS/KDS systems.
Perform in-depth technical analysis, log review, and remote diagnostics to resolve escalated incidents.
Contribute to problem management by identifying root causes and implementing preventive measures.
Unisys is a global technology solutions company providing cloud, AI, digital workplace, logistics, and enterprise computing. With a history spanning over 150 years, it serves leading organizations and emphasizes innovation and equality.
Assist customers with their needs and resolve inquiries via phone, chat, and email.
Document technical issues and maintain detailed interaction records for future reference.
Proactively resolve concerns to drive satisfaction and foster long-term loyalty.
Qualfon helps people pursue their total vocation and create career opportunities. It is a values-driven organization with programs like Qualfon University and free access to learning platforms, supporting employees' growth.
Manage qualified sales opportunities from initial consultation through to closing.
Develop a strong understanding of each client's business and recommend tailored signage solutions.
Build long-term relationships with B2B customers across Germany and the wider European market.
The Global Talent Co. provides opportunities to work with leading innovative technology companies worldwide. It offers stable employment, competitive compensation, career growth, and access to a community of over 25,000 professionals.
Evaluate search results and AI-generated content for quality and relevance.
Conduct online research to verify information and support rating decisions.
Provide feedback and document edge cases to improve AI systems.
TELUS Digital AI is a global AI community of over 1 million contributors helping clients collect, enhance, and train data to build better AI models. They offer flexible remote work and a diverse, inclusive culture.
Handle English- and Mandarin-speaking customer inquiries via phone, email, and instant messaging.
Prepare estimates, product details, pricing, and glass/order information; send invoices and collect deposits.
Coordinate approvals, follow up with customers, and support scheduling using online tools.
Wing is on a mission to redefine the future of work for companies worldwide, offering a one-stop shop for building world-class teams and automating operations. The company provides job security, stability, and an inclusive, supportive culture for its remote workforce.