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Responsibilities:
- Support delivery of core service and daily customer support via Freshdesk.
- Work with local sales team and other departments.
- Drive customer satisfaction and handle queries within SLAs.
Requirements:
- Minimum 2-3 years of customer service experience.
- Native Polish and good English skills.
- Strong communication and organizational skills.
Benefits:
- Multisport card, private medical coverage, life insurance.
- Flexible working hours and remote work options.
- Access to learning platforms like LinkedIn Learning.
About Us:
- Brandbank, part of NIQ, is a trusted provider of digital product content.
- We offer a dynamic, diverse, and relaxed team environment.
Brandbank
Brandbank provides digital product content solutions for brands and retailers globally. It is part of NIQ, a consumer intelligence company with operations in over 100 markets, and fosters a diverse, relaxed team culture.