Ensure smooth daily operation by providing telephone, live chat, and email support.
Work scheduled shifts with shift bonuses for night shifts, Sundays, or holidays.
Care for customer satisfaction and ensure issues are resolved.

Requirements:

Fluent in German and English (C1 or C2).
Strong communicator who enjoys supporting people over the phone.
Calm under pressure and willing to learn, no prior call center experience required.

Benefits:

100% work from home with state-of-the-art hardware provided.
€15.40/h base pay for a 40-hour work week, with additional earnings depending on shifts.
30 days of vacation inclusive of public holidays.

Via

Via is on a mission to create public transportation systems that provide far greater access to jobs, healthcare, and education. With hundreds of agency partners globally, Via is recognized as a leading transportation technology and service provider.

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