Be the voice of AUTODOC, providing exceptional customer support via phone, email, chat, and other channels.
Troubleshoot common issues and escalate complex problems while maintaining a positive, professional demeanor.
Track feedback and collaborate with teams to help improve products and services.

Qualifications:

Fluent English communication skills with proven customer service experience in a corporate or support environment.
Strong problem-solving abilities, patience, empathy, and active listening skills.
Proficiency with CRM software and ability to manage multiple inquiries simultaneously.

Work Environment:

Full-time (40h/week) Monday-Saturday with 2 days off per week, located in Odesa office or remotely.
International career in a multicultural environment with professional growth opportunities, including 650 e-courses.
Annual vacation of 28 calendar days plus a birthday off, free English and German classes, and company events.

AUTODOC

AUTODOC is a digital-first e-commerce powerhouse and Europe's leading online platform for the automotive aftermarket, founded in Berlin in 2008. With a team of over 5,500 professionals from 50 countries, it blends German heritage with high-tech innovation to redefine mobility across 27 European countries.

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